This hotel is in a great location with its own small casino. Excellent views of the lagoon and ocean. It is however in need of a little TLC. The bathroom is very tight and the sliding doors do not close all the way. Not a comfortable situation for unmarried couples or friends travelling together. The balcony views were great, but... More

I had two stays here this month - the first stay was for 7 nights in room 344. I had requested a room ending in 44 in advance because those are my favorite room types and the hotel graciously accomodated my request. I have stayed here multiple times over the past 3+ years and every time is always a great... More

I went there this weekend and it was awesome....the hotel is NOT rundown as some people have said. it is a very beautiful hotel....my room was gorgeous...me bed was awesome.....the bellhops were very helpful ....the receptionist Sara was VERY nice...the rest were ok....I loved that Dennys was right across the street....because the hotel food was just ok....I would definitely stay... More

My husband is a Hilton Gold Member and we purchased two city view rooms with points (one room with a king bed for us and one room with two queen beds for my parents and sister). When we arrived at the hotel the staff was very friendly and told us that we had been upgraded to ocean view rooms. As... More

I am happy I used points for this Hilton resort or I would be pissed right about now. Please don't believe the well edited pictures on this resorts site. Wish I took pictures because maybe my standards are too high but comparing to a Marriott resort, Hilton is no class or at least this one. Upon arrival the bell hops... More

No wifi in our room ( we have called many times to request services but not luck at all) No information on resort's activities and my son's comforter was dirty ... grossed... Crowded... I won't recommend this hotel. :(

Great business hotel. My prefer business hotel there with Hilton always. Great location. Rooms have been upgraded and very nice. AC issues always, need to work on them, specially on the junior suites! First time that i been there and the hotel was full of locals, which was not good impression for the business man there, very noise at night.... More

Thought the hotel was much nicer from their ads, etc. We booked a three day 2 night stay there expecting a romantic get-away but got that "ehh..." feel about the place. The stay wasn't terribly bad but it wasn't terribly good either. Experience: We got there and the hotel was crowded. They held prom nights there both nights Friday and... More

After camping all over PR we were more than happy to check into a hotel and get a clean mattress and electricity after a week. Check in took a little longer than we expected but our hotel room was nice and spacious, the indoor lounge area and restaurants were gorgeous (even though a little pricey) but the only thing that... More