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Regency Hotel

1005 Ashford Avenue, San Juan 00907, Puerto Rico
Hotel amenities
Regency Hotel
Ranked #41 of 44 hotels in San Juan
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25 reviews from our community

    Trip type
Traveller rating
    1
    11
    2
    6
    5
Date Rating
A TripAdvisor Member
1 of 5 stars Reviewed 23 August 2005

My experience at this hotel was the worst I have ever had. The room we got smelled as a cementery. I have never been in a room so humid as this one. The AC was dropping and the carpet was wet. We stayed there for one night. Never ever again!

Was this review helpful? Yes 8
A TripAdvisor Member
3 of 5 stars Reviewed 6 December 2004

If you are on a budget, and need a clean, place just to lay your head down at night, the Regency is the place to go. For $89 a night, you get what you paid for, and a little more. My husband, 8 month old son and I stayed at the Regency Hotel this past October from Oct 15-Oct 19,... More

Was this review helpful? Yes 8
Alamogordo, NM
1 review
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 13 November 2004

This hotel was found on the travelocity website and was supposedly a Four Star listed hotel. It should be listed as a NO STAR hotel. Our flight arrived late into San Juan as scheduled. We arrived at the hotel at 11 PM. The Doorman/Bellhop watched us struggle our luggage from the taxi cab to the counter. The desk clerk stated... More

Was this review helpful? Yes 11

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A TripAdvisor Member
3 of 5 stars Reviewed 28 October 2004

We stayed at this hotel from October 19-26,2004. After reading some of the reviews, we arrived somewhat apprehensive, wondering what kind of mess we were getting into. To our surprise we ended up with excellent accommodations: a suite with a full kitchen and large refrigerator, king size bed and large, living-dining area. This is a no frills hotel, but with... More

Was this review helpful? Yes 5
Oxford
Top Contributor
80 reviews 80 reviews
15 hotel reviews
Reviews in 31 cities Reviews in 31 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 21 September 2004

I stayed at the Regency for 1 night prior to a cruise. The staff was great--I asked for and received an oceanview room which was a good deal at my Hotwire rate. Beautiful view! However, as others have commented, the room was damp and a bit moldy smelling. There are none of the common amenities such as an iron, safe,... More

Was this review helpful? Yes 4
Perth Amboy, NJ
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 23 August 2004

We just got back from PR, where we stayed at the Regency from 6-20 August 2004. While I got a great rate online, the old adage "You get what you pay for" applies. My number one complaint is No internet access. Not through the room phone via dialup (probably because they use Sprint as their carrier, which is a lousy... More

Was this review helpful? Yes 4
A TripAdvisor Member
1 of 5 stars Reviewed 17 August 2004

The regency looked okay from the outside but once you enter its like a old dungeon. One of the staff member was extremely polite and customer friendly, but the others made false promises. For example, we called for an iron and it took two days to get to our room, they provided no wash cloth we had to walk to... More

Was this review helpful? Yes 1
A TripAdvisor Member
1 of 5 stars Reviewed 1 August 2004

The last reviewer got it right, however was too kind. We got a good deal on Hotwire as well thinking one night at a two star hotel couldn't be that bad. Rundown hotel, with very marginal appointments, bed and bathrooms. Would not stay there again.

Was this review helpful? Yes
Springfield, MO
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 25 July 2004

I stayed at the Regency for 1 night recently. I admit that I got a good deal on Hotwire, but this time I lowered my standards and took a lesser quality, 2 star, hotel thinking, "It's only for 1 night, it can't be too bad." I was right. For 1 night only, it wasn't horrible, but I would not recommend... More

Was this review helpful? Yes 1
A TripAdvisor Member
4 of 5 stars Reviewed 16 July 2004

My friend and I stayed at the Regency hotel earlier this month and were very pleased with the accommodations. We have had the experience in the past of getting a shabby room because we paid less, but the Regency exceeded our expectations. Our room was large and very clean. The hotel staff are extremely helpful. Do not job the hotel... More

Was this review helpful? Yes 2
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Additional Information about Regency Hotel

Also Known As:
Regency San Juan
Regency Hotel San Juan
Address: 1005 Ashford Avenue, San Juan 00907, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Hotel Style:
Ranked #41 of 44 hotels in San Juan
Price range (per night): RM160 - 924

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