We had the worse night ever at this dump. The carpets were filty, stains all over. The toilet was not working. The hallways are dirty and dark. and to make it worse they gave my husband and me two twin beds eventhough we had requested a queen. The room looked outdated and filty we slept with our cloths on!! Do... More

This hotel was a good bargain, compared to others in the area. They serve a pretty good complimentary breakfast on the roof. The rooms are a bit small and dated, but clean. Don't count on the complimentary wi-fi working properly, though. It is a couple of blocks off of the main strip in the Condado, and only 3 blocks from... More

El Portal Hotel was a very pleasurable vacation location. The hotel is easy access to the lagoon and the beaches. Short walk to some fantastic restaurants and 2 casinos. The rooms had the softest beds, absolutely wonderful. The breakfast on the roof terrace was free and it was very good, views were terrific. I can not say enough about the... More

This was one of the lower priced hotels in the Conando area. The hotel itself was in decent shape, with the room and hallways needing freshing up (paint/carpets/etc.), but overall the hotel was clean and comfortable, I found teh elevator to be quick and usually available. The room had blackout curtains, iron/board, and a refrigerator. It also had a safe,... More

I stayed at El Portal Hotel a few years ago and this was my first stay since it became a Quality Inn. I found the hotel to be clean and good enough for my short stay. I booked a triple room ( 2 adults + child) and found that the full size bed was a bit small for 2 adults.... More

Quality Inn El Portal has a rooftop lounge devoted to breakfast providing unique views of the cityscape while dining during their free breakfast. The hotel is a short walk from the beach, several restaurants in addition to being situated at a major crossroads that taxis frequent. The staff was marvelous and made every attempt to make guest feel comfortable and... More

The desk clerk, a young lady named Lee (tho she may spell it differently) made a good impression by being being efficient, smiling, conversational, able to offer recommendations for restaurants and to speak English. She spent some idle hours sitting on the front steps during the evening chatting to friends but always gave us a greeting when we walked in... More

The Quality Inn was one of the more affordable options we found online looking for hotels before traveling. We were not disappointed at all. The room is simple & clean w/ a very comfortable bed. The television is on the smaller side as is the bathroom but they are adequate for what you need. There is a mini-fridge and substantial... More

This hotel is very conveniently located in Condado (10 minute, $16 cab ride to Old San Juan, or take the 75 cent bus) and has free parking. The man at the front desk was extremely friendly and helpful. The rooms are typical quality inn, which is to say pretty good for the price. They were very clean, beds were comfortable,... More