My review is similar to what I see on here already. I thought the hotel would be walking distance to alot more shopping/restaurants/activities. Next time I would book a hotel closer to old town. I honestly felt this area was a bit seedy. My husband and I were fine with the room, it was clean and comfortable not excessively noisey... More

Hotel was not our first choice wanted to change soo badly especially after reading the negative reviews but everywhere else was booked!...So happy that we decided to stick with what was available..had a great week end at this hotel..Good location,pleasant and helpful staff, room very clean and king sized bed very comfortable!..matter of fact slept like baby every night. Restaurent... More

We have stayed at various hotels within San Juan and in other Puerto Rico cities, from Howard Johnson to embassey suites but this was by far the best experience on the island. The front office staff was fantastic when we checked in on a friday, the saturday morning staff was a little rough around the edges but did well. the... More

We had a pleasant four day stay during Holy Week. The restauarnt at the hotel is good, and the hotel is reasonably located. We were first time visitors, and were a bit put off by the less than helpful staff. Most questions we asked were answered by referring us to do our own research on the internet. Apart from that,... More

Stayed here for 1 night before a cruise. While the room was fine for a one night stay, the mattress was hard and the sheets were unbearably scratchy and uncomfortable. This is a nice hotel as long as you don't need to sleep. The location was a short taxi ride from the airport and the front desk staff were friendly.

As a frequent user of Marriotts globally I have a good feel for the relative qualities in different locations. I've stayed al all the San Juan Marriotts - the casino, la concha renaissance and now this courtyard. At $160 a night this was almost half the cost of the ther two. Location isn't bad but slightly out of the way... More

A disclaimer here. I love Marriott hotels. I travel around the world and always try to stay at them because they are consistent in their service (you get what you expect) and the people are just outrageously service-oriented. So.....went from Phoenix, AZ to San Juan, Puerto Rico on 4.11 on American Airlines....a debacle of the first order. Our first plane... More

Staff was friendly, but disliked the mandatory valet and parking charge. Housekeeping was very attentive. And free wifi was a plus! Front desk staff was bilingual and would speak whichever language you preferred!

We cruise each spring out of PR and this has been one of the better hotels for value, accessibility and cleanliness. There are 2 nice restaurants on site. We pre-paid for breakfast and were entitled to Full American style fare. There is a decent outdoor pool, room was clean and staff was helpful. There were no hidden fees like other... More