The room was fabulous! The bed was so comfortable, it was hard to believe it was a hotel bed. My husband loved the steam shower. Within blocks of everything. Didn't need a taxi and walked to all the Old San Juan hot spots. If I had to find a critique, I wld suggest a better seal to the balcony doors... More

Chateau Cervantes is a beautifully decorated hotel located on Calle Recinto Sur, which is right in the middle of several restaurants, bars & cafés that are within steps from the entrance. I paid approximately $125/night (not counting the 18% tax & the $25/night fee). Worth every penny! The hotel & restaurant staff were extremely friendly & accommodating & my fiancé... More

I guess I was expecting a bit more. The blankets and towels had some stains. The air con makes a running water noise all night. Thought it was the toilet but I guess it's the pipes somewhere that makes a very loud noise every 20 minutes. The rooms decor is very nice and the staff is really great, but doing... More

I too, have to agree with several of the past reviewers that this could be a great place to stay if the management would just fix some minor details. First the pluses of the Cervantes: The location was great. My husband and I were able to walk everywhere in Old San Juan. Although small, the room was quite sufficient for... More

The hotel and our Junior Suite Room were beautiful on the surface and it was also a nice location. But there were many issues. Phones in the room didn't work. Light in over the sink in the bathroom didn't work (we tried and tried to make it work, finally figuring out if we slammed the bathroom door it would come... More

The Cervantes is situated entering old San Juan in a busy street, just accross a parking. Expensive but a a luxury when you are travelling by car. Next to the Cervantes are 5 or more restaurants that attract the cruise people. Which also means that after 10pm they are deserted. Our room was small but since we only stayed one... More

Its not what it looks like in the pictures, the elevator was not working, the 2nd night we had to leave because they had no electricity. They helped us to look for another hotel, but I had to argue with the so that they would pay for the taxi to move. We had to take all our staff thru stairs,... More

We loved our stay here. The room we booked was the king suite and we did not get any disturbance from the outside noise. Great location for those into the nightlife too. We would stay here again. We stayed here before taking a cruise and the location for the departure day was perfect...like walking distance perfect! More

Our room was on the front of the building. It had two beautiful double doors leading out to balconies that look out over the street. Unfortunately only useable in the early morning as the hotel looks out over a very ugly four story parking lot and the traffic non stop. Bathroom was clean and presentable but the steam room was... More