Visited with a group (9 ppl). Had high expectations-what a disappointment. Service was non existent, tiny food portions (we are foodies, so we never expect huge portion, but this is beyond belief) and overall lacking the ambience. To top it up, our large round table started collapsing right in front of us. Had to speak with the manager and he...
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Our stay in La Samana was perfect. We've been around the island, and the beach of La Samana for sure is the best to relax. The hotel was refurnished some years ago, and the rooms are great. Breakfast was also very good.
We didn't ave dinner at the hotel.
Would love to stay again in La Samana.
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Dear Thiago E,
Thanks for choosing La Samanna to celebrate your wedding. I wanted to send out a brief note to let you know we also appreciate you taking time to share a review of your experience on TripAdvisor.
We are very happy to hear that your stay was "perfect," as that is the type of vacation we strive to...
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Good resort, even better Tennis Pro. David Johansson was professional, friendly, and extremely helpful. Under the PBI instruction methodology, David didn't just hit with me, but improved my game with great instruction. Very recommended.
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Dear Steven A,
Greetings from St. Martin! Thanks for posting a review of your stay at La Samanna in March. I'm pleased to read that you were happy with our tennis program. We're extremely fortunate to have David Johansson on our team, and we receive tremendous feedback from all of our guests who spend time with him. I'm glad he...
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La Samanna by Orient-Express sits on a pristine piece of Caribbean beach front property. The ocean views are stunning and the white facade of the property gives it a Mediterranean feel; however, bottom line, we wouldn't stay here again.
The service was spotty at best and the prices were exhorbitant. We've stayed at a luxury Orient-Express property on the Riviera...
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Dear Kteising,
Thanks for choosing to stay with us during your recent visit to St. Martin. I appreciate you sharing a brief review of your experience at La Samanna as well. While I'm pleased that you enjoyed the property and setting, I'm sorry to learn that you weren't as pleased with the level of service and value.
As we try...
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The La Samanna staff ... from GM, Pascal Deyrolle, to the wait staff ...treated my wife & I like long lost family members. I conversed with Pascal and the concierge upon arrival and they were spot on with their recommendations regarding dining, shopping and entertainment.
Our room was an Ocean View 1 BR Suite which I highly recommend for the...
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Dear Dand_MD_Chicago,
Greetings from La Samanna! Thanks again for choosing to stay with us on your recent visit. It was wonderful meeting you and your wife, and I'm pleased that you were happy with all of our recommendations.
I wanted to reach out to thank you for sharing a review on your experience at the resort and for recommending the...
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There's no question that the beach and water are absolutely gorgeous but I found the service, food and rooms to be disappointing and not over the top spectacular as I had expected.
Pros
-The bedding was white down comforters and plush pillows - slept really well
-Had a terrace overlooking the beach which was gorgeous and it was so nice...
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Dear JB242,
Thanks for your recent visit to La Samanna. I wanted to reach out regarding your experience at the resort. First, I appreciate you sharing detailed feedback about your stay, as it's extremely helpful to hear directly from our guests. While I'm happy to read that you enjoyed the property and views, I'm sorry that you weren't as pleased...
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My wife and i just returned from 5 nights/6 days at this very beautiful resort. From the breakfast in the morning (very nice buffet and included in your room price) with the gorgeous views of the ocean, to the lunch on the nicest most exclusive beach on the Island, we loved everything about the place. I must admit that, mostly...
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Dear Rsjaj11088,
Thanks for visiting with us and sharing this review on your experience at La Samanna. Feedback from our guests is extremely valuable, and we truly appreciate you taking the time to post your thoughts. Reading your review made my day, and I'm delighted that you felt your visit was "a perfect 10 out of 10!" Knowing that your...
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I like to write my reviews to answer readers questions which I would of found informative. We stay at a lot of different resorts in the caribbean so I know what is average and what is above and beyond. First of all, the airport is totally new since the last time we travelled through st maarten. It was a pleasure...
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Dear BulldOgmOm,
I wanted to reach out briefly to thank you for your recent visit to La Samanna, and sharing this detailed review of your experience. In addition to being helpful to your fellow travelers, these types of reviews are invaluable to our property, as we're able to keep a more accurate read on how guests feel about their visits...
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We had not been away for a long time. this hotel was just amazing. Only complaint The rooms were small and the bathrooms were huge. TO me dont really need a bathtub in the carribean. would rather i didnt have to hang my clothes in the bathroom. for the price per night i wish it would have been a nicer...
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Dear Kadlongbeach,
Greetings from St. Martin. While several months have passed since your visit, I wanted to reach out to thank you for sharing feedback on your stay at La Samanna. I appreciate your thoughtful comments about the beach and service. You will be happy to know that we have renovated a large majority of our guest rooms, and plan...
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I dont understand the bad reviews off La Samanna. The room was beautiful, the food was fantastic and the attention of the staff was some of the best we've found globally. Our family stayed for a week in a two bedroom ocean view suite. The beach is exquisite and really has to be experienced, we enjoyed being able to access...
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Dear MassFolks,
Greetings from La Samanna. I wanted to reach out to thank for your recent stay and for sharing a review of your experience. Guest feedback, both good and bad, is extremely important to us, so I read each review personally and try to respond to as many of our guests as possible.
I'm happy to see that we...
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