We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 83 St. Maarten/St. Martin hotels »

Sonesta Maho Beach Resort & Casino

3.5 of 5
1 Rhine Road, Maho Beach, St. Maarten/St. Martin
Hotel amenities
Sonesta Maho Beach Resort & Casino
3.5 of 5 stars 1288 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

1,288 reviews from our community

What travellers say about this hotel
  • Mullet bay(19)
  • Pool bar(18)
  • Very nice(15)
  • Grocery store(14)
  • St Maarten(13)
  • Planes land(11)
  • Palms grill(11)
  • Ocean views(10)
  • Inclusive package(8)
  • Front desk staff(8)
Traveller rating
    337
    440
    203
    167
    141
Only show reviews for Family (161) | Couples (441) | Business (94)
Date Rating
Montreal, Canada
Senior Contributor
22 reviews 22 reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 25 May 2012 NEW

Amazing location because next to the airport so if u r a plane lover and love to party this is the place as there are tons of clubs and restos around in the area. I read some of the reviews and yes alot of staff is rude but i did get a server that had her moments. Great place to... More

Was this review helpful? Yes
Montreal, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 24 May 2012 NEW

for the 20th time i was at the Sonesta Maho for another amazing week a lot of improvements for those who wanted more animation you are now served Milton good job on the food tasting event so much to eat in a great ambiance and absolutly delicious so was BBQ night you can now spend time at the Great Bay... More

Was this review helpful? Yes
Manager1201, Manager at Sonesta Maho Beach Resort & Casino, responded to this review
25 May 2012

Dear Valued Guest, Wow, we are so impressed by your loyalty and always love having you at our resort, you really are a member of the Sonesta family. We are saddened that your friend could not make it this time but we hope she has a full recovery and can’t wait to see the two of you back here soon!... More

London, Canada
1 review
2 of 5 stars Reviewed 23 May 2012 NEW
1
person found this review helpful

This was our first time to st maarten. I found there was a mix in hotel staff some were friendly and others very rude. Our room was very damp and cold otherwise very nice as we had one of the renovated rooms. Having a tree nut allergy I was unable to eat much of the food as the staff looked... More

Was this review helpful? Yes
Manager1201, Manager at Sonesta Maho Beach Resort & Casino, responded to this review
25 May 2012

Dear Valued Guest, We are surprised to read your comments as many people have been very outspoken about how friendly the island and our resort are in general. We are glad that you enjoyed the island of St Maarten though, it really is a beautiful place and there is always something to do. We hope you can return and give... More

Travellers are raving about these St. Maarten/St. Martin hotels

La Samanna by Orient-Express
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d147511?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Radisson Blu Resort, Marina & Spa St. Martin
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d983375?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Princess Heights
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d209617?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Turquoise Shell Inn
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d530559?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
No photo provided
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d242198?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Boston, Massachusetts
2 reviews
3 of 5 stars Reviewed 22 May 2012 NEW

Upon arrival we checked in for our so called "upgraded"room. The desk clerk directed us (and our luggage) to go to the last (old) building on the property, mind you we are both in our 60's, after the 10 min. walk to the old musty room we decided that this room was not acceptable. We called the front desk and... More

Was this review helpful? Yes
Manager1201, Manager at Sonesta Maho Beach Resort & Casino, responded to this review
25 May 2012

Dear Valued Guest, We are happy Arnaldo was so helpful he is one of our most praised employees. We are actually undergoing a significant renovation, upgrading all rooms and adding new activities and amenities. We hope you can return soon once the renovation is complete. Best regards, Sonesta Maho’s Management More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

Visited the hotel and island from May 13-20, 2012. Upon arriving at the hotel we attempted to check in at the front desk but had to wait while the lone employee finished what was clearly a personal call on her cell phone. Once she finished her call then she served us but seemed very unsure of what she was doing.... More

Was this review helpful? Yes
Manager1201, Manager at Sonesta Maho Beach Resort & Casino, responded to this review
25 May 2012

Dear Valued Guest, We are glad you enjoyed your recent stay at Sonesta Maho. We apologize for the understaffed dining room, we will definitely look into the situation and see if we need to increase the number of servers. Thank you for complimenting the food we will be sure to let our hard working chefs and cooks know they are... More

Somers, New York, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 22 May 2012 NEW
2
people found this review helpful

I don't normally write reviews but I really had to for this one!! I just got back from sonesta mayo st Maarten I have to say it was not great this is my second time visiting sonesta mayo and I went back because the first time in 2008 it was amazing, this time my visit was not so great .it... More

Was this review helpful? Yes
Manager1201, Manager at Sonesta Maho Beach Resort & Casino, responded to this review
25 May 2012

Dear Valued Guest, We are terribly disappointed to hear about your recent stay. We apologize for any trouble our staff caused that is extremely out of character. We don’t take these reviews lightly and will definitely look into your comments. We really hope you will give us another chance as we are making vast improvements throughout the resort. Best regards,... More

Sydney
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

From check in, which was complete chaos - understaffed and disorganised, to the room which looked like it belonged in a 1980's "Vacation" movie, the hotel was eactly as described by so many other reviewers on tripadvisor. Because of this, I wasn't expecting anything else and therefore was not dissapointed. I came to St Maartern for one night, only to... More

Was this review helpful? Yes
Manager1201, Manager at Sonesta Maho Beach Resort & Casino, responded to this review
25 May 2012

Dear Valued Guest, We are sorry you didn’t have a positive experience at our resort, we never enjoy reading reviews such as yours especially hearing that the staff was disinterested. We are currently undergoing a significant renovation and it sounds like you were in one of our older rooms. We are taking steps to improve check in to make it... More

Toronto
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 May 2012 NEW
1
person found this review helpful

This was our first trip to the Island and after much research, we decided to stay at Sonesta Maho Beach Resort. We were there for two weeks from April 26-May10, 2012. We were there celebrating our wedding/honeymoon with 52 of our closest friend ans relatives. We were told ahead of time by our travel agent that room upgrades must be... More

Was this review helpful? Yes
Manager1201, Manager at Sonesta Maho Beach Resort & Casino, responded to this review
25 May 2012

Dear Valued Guest, We are so glad you chose to celebrate your wedding and honeymoon here at Sonesta Maho! We will be sure to let all of our staff know they did a great job in making your two weeks here special. We would be honored if you would come back for your first anniversary! Best regards, Sonesta Maho’s Management More

Oakville, Canada
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 21 May 2012 NEW
3
people found this review helpful

You may recall I wrote to you a year ago telling you never to go here. Well, I've been back since that review.....twice! Once this past January and again last week. I will continue to visit Sonesta Maho for many years to come. The Management of this resort is obviously listening which is all I wanted. My room was exceptional,... More

Was this review helpful? Yes
Manager1201, Manager at Sonesta Maho Beach Resort & Casino, responded to this review
22 May 2012

Dear Valued Guest, Thank you so much for giving us a second chance, we knew we wouldn’t disappoint! We have been taking in all of our guests comments both negative and positive and are continuously looking for new ways to improve our guest’s experience. We are so happy we’ve made a believer out of you and cannot wait for you... More

Toronto, Canada
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 21 May 2012 NEW
1
person found this review helpful

I was a little hesitant to stay somewhere so close to the runway/airport, I put those mixed feelings aside and booked anyway. I was more than happy I did. The view is amazing and I actually enjoyed watching the planes come in. This resort is not your typical 2-3 story all inclusive, it’s actually a hotel. The grounds are cleaned... More

Was this review helpful? Yes
Manager1201, Manager at Sonesta Maho Beach Resort & Casino, responded to this review
22 May 2012

Dear Valued Guest, We’re delighted to hear you had such an amazing time at Sonesta Maho. We definitely agree with your recommendation to visit Orient Beach and Fort Saint-Louis if you have time, both are amazing attractions. We can’t wait for you to come back, there is always something new to see in St. Maarten. Best regards, Sonesta Maho’s Management More

Travellers who viewed Sonesta Maho Beach Resort & Casino also viewed

Sonesta Great Bay Beach Resort & Casino
3.5 of 5 stars 788 Reviews
Philipsburg, St. Maarten/St. Martin
Show Prices ABS:HotelCheckRates-d151173?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Grand Case Beach Club
4.5 of 5 stars 657 Reviews
Grand Case, St. Maarten/St. Martin
Show Prices ABS:HotelCheckRates-d147515?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Westin Dawn Beach Resort & Spa, St. Maarten
3.5 of 5 stars 682 Reviews
St. Maarten/St. Martin, Caribbean
Show Prices ABS:HotelCheckRates-d625303?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 83 hotels in St. Maarten/St. Martin, ranked by popularity »

Been to Sonesta Maho Beach Resort & Casino? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sonesta Maho Beach Resort & Casino

  • Sonesta Maho Beach Hotel
  • Sonesta Maho Beach Resort
  • St Martin Sonesta
  • Sonesta St. Maarten/St. Martin
  • St Maarten Sonesta
  • Maho Beach Hotel
  • Sonesta Maho Beach Resort Casino
  • St. Maarten/St. Martin Sonesta
  • Sonesta Maho Beach
Address: 1 Rhine Road, Maho Beach, St. Maarten/St. Martin
Price range (per night):* RM565 - 873

Owners: What's your side of the story?

If you own or manage Sonesta Maho Beach Resort & Casino, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sonesta Maho Beach Resort & Casino
Show the lowest price for this hotel (from our partners)
Show Prices