Firstly let me highlight the good:
Got a renovated room for which I was grateful
Quick check in
Grilled Tilapia (fish) I had for dinner was great
Tranquil environment away from the hustle and bustle
The bad:
Firstly, I am a club hotel member and it was my first time using any of the benefit coupons I received after I...
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Stayed here a total of 3 times over the last year, for both business and pleasure. The hotel is ideally situated - close to Port of Spain yet far enough to be away from the hassle and bustle. The hotel is clean and generally well kept. There is a good selection of food from the restaurants and excellent drinks in...
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Visited this hotel recently and were quite happy with everything - with a few disappointments. Overall the service was excellent, staff were helpful and friendly. Location was quite central and convenient. Breakfast buffets were plentiful and tasty - but they kept running out of key features - like waffles and butter pats, and weren't able to replenish! The only major...
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I have had the need to stay at the Hilton Trinidad for extended periods for work. I must stay that this place has become my home away from home. I have been papmpered by an amazing group of professionals who have become family! i want to highlight Anthony who checked on me when i feel ill, truly a SERVICE STAR!!!!!...
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Dear Ms Norma W from Port of Spain
Greetings from your home away from home Iconic UpSide Down Hilton
We sincerely appreciate that you took the time to review the hotel,our team members and service in this hotel with glowing tributes. We are humbled at your generosty.
Both Anthony and Donna are our Ambassadors and represent this hotel with dignity...
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This was our 3rd stay in 3 years. We arrived very early at 8.00am and the front desk allowed us to check in early, which was a very, very big plus since we were tired from our over night flight and at many other hotels in the US and Canada my experience is they will tell you to take a...
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Reviewed 1 October 2011
Dear Mr Yeah-Man from Ontario ;
We are elated that you took time and effort to write such a positive feedback review.
We are glad that you had a seamless check in even when you arrived earlier and our professional team members accomodated you. We are sorry that due to high occupancy and your earlier arrival you were not able...
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We spent two nights at 'The Upside Down Hilton (as the locals call it) en route to Tobago and one on the way back
Staff were absolutely super. Great views either towards the city or into the steep hills behind. Well presented. A great bar with excellent bar food - super service.
Every one was so helpful. Would happily stay...
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Dear Esteemed Guest:
We thank you for your visit to our hotel and i am glad that you liked the services and your experience. We do pride ourselves with our stunning views ,and we are delighted that you liked the view, service and food at the bar.
We also are grateful that you find our team members super.
Once again...
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If you're looking for a beach getaway, try Tabago instead. I've never been. But when I asked a about beaches I was told that's in Tabago. There's a ferry to get you there. As for this hotel in Trinidad, it's pretty old and most of the food isn't good. However, there is a great little shop just outside the hotel...
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Dear Ms StarleneS. from Dallas Tx
Greetings from Hillside Hilton
We thank you for your very candid and frank feed back and critique. We fully understand why a business hotel could not completely create a resort fee total package.
Though hotel is built with surrounding of flora ,fiona and over 29 acres of land, hotel is not a resort hotel....
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The Trinidad Hilton is one of the finest places to stay when visiting Trinidad. I am proud to say I knew the hotel when it was first built in 1962 and each time I return to my native land I always spend some of my time staying at the Hilton.
The hotel is very spacious, peaceful and relaxing. You never...
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Dear Guest from UK
Greetings from Port Of Spain Trinidad
We thank you so much for such a beautiful review and your feedback.
We are further honored to note that since 1962 you have been patronising this iconic hotel. We are elated to read that you find hotel spacious, restful and relaxing. We are glad that you and your family...
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This property is not as sumptuous as some of the other Hiltons, but it is very comfortable and pretty, and I love that every room has a balcony with a view. The location is great -- walking distance to the zoo, botanical gardens, and museum. I thought the buffets were delicious, especially the dishes that were local specialties. My daughter...
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Dear Esteemed Guest from NEW YORK
Greetings from Trinidad
We are elated to see your very kind,generous review of our hotel and above most our Sparkling Team members!
We thank you for this kindness of appreciating The view from our balconies, Our location, our daily food stations and buffets and service.
I will share this review with all our team...
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During my first visit to Trinidad, I stayed at the Hilton (as recommended by a friend). The hotel and grounds were wonderful. The hotel was recently renovated and expanded due to a visit by President Obama, so the facilities are very nice. The rooms were comfortable, the food good, and the staff very friendly and helpful. The views from most...
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Dear Esteemed Guest from Georgetown Texas
Greetings from Trinidad & Tobago
We are elated to find your very positive review of our facilities and our people. We sincerely thank you for taking the time to write a review and give us your elaborate and objective feedback . We appreciate that you found our hotel grounds and 29 acre surroundings with...
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