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All 2 Cruz Bay hotels

Westin St. John Resort & Villas

4.0 of 5
P.O. Box 8310, Cruz Bay 00831, St. John
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Ranked #2 of 2 hotels in Cruz Bay
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1,535 reviews from our community

Traveller rating
    495
    555
    235
    148
    102
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Families
428
 
Couples
548
 
Solo
14
 
Business
45
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Coppell, Texas
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 17 June 2013 NEW

Very disappointed with our one night stay on June 14, 2013. Traveled with 3 kids and husband and stayed in the 3-bedroom villa at ~$1,200 per night. Pictures of the resort and room were deceptive and not consistent with our actual experience. We had several issues during our stay including the following: - Jets in master bath did not work.... More

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Bucks County, PA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW

We will definitely return to the Westin at St. John USVI Everything about this resort is superb. We stayed in a beachfront room, 1635, second floor right on the beach. Rooms were clean, well maintained. The staff is very friendly and accommodating, lots of smiles. Happy hour at the Beach bars were fun. Good meals at the restaurant. Taxi was... More

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See 4 more reviews by Beachcomber608 for Cruz Bay
Apex, North Carolina
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW via mobile

My wife, I and another couple just got back from a weeks stay. Loved every minute of it. From my first phone call to the concierge to when we checked out, everyone was very nice, polite and helpfull. The resort was kept very clean and is layed out nicely. We were not in a hurry to do anything so the... More

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Belton, Texas
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 16 June 2013 NEW

My daughter and I went on a "girls trip" early in June. We had a wonderful time! This was our second time at the hotel. About 5 years ago we traveled here as a family. Everyone loved it. We love the property. We enjoy scuba diving and snorkeling and love the staff at Cruz Bay Water sports, which is on... More

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See 5 more reviews by summer m for Cruz Bay
Houston, Texas
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 16 June 2013 NEW via mobile

We stayed at the Westin to celebrate the 10th anniversary of our wedding on the USVI. The rooms were nice, the pool was large and enjoyable and the activity center provided us with plenty to do. There are always taxis out front to take you into Cruz bay, and you can always find one ready to take you back to... More

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See 4 more reviews by jjax12 for Cruz Bay
Atlanta, GA
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 12 June 2013 NEW

We just got back from our 6 day trip to St. John and the Westin Resort there exceeded my expectations! I read a LOT of reviews from former guests at the Westin St. John and based on some of them, I was wary of the fact that this Westin may not be the same quality as the Westin hotels we... More

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Wausau, Wisconsin
2 reviews
3 of 5 stars Reviewed 12 June 2013 NEW

Lots of rowdy, drunken guests. Pool side well after 10pm screaming, yelling and drinking. If I wanted to relive my college days, I would have saved a ton of $$ and gone to Mexico. You can find that here...

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New York City, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 12 June 2013 NEW

The Westin was a beautiful hotel with good amenities. At first, the property seems overwhelmingly large but after a quick walk around, it is very navigable on foot. There are also golf carts that can take you around if need be. This resort had a good mix of couples and families. I traveled with my husband and toddler. The beach... More

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New Orleans, Louisiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 12 June 2013 NEW

We travelled to St John for a friend's wedding and were pretty unimpressed overall with the resort. You are certainly limited in your choices for high end properties on the island. We chose the Westin over Caneel Bay because my husband wanted TV/Wifi access. The grounds, while well-maintained were nothing special, and there was lots of dead grass. The buildings... More

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Scottsdale, Arizona
Top Contributor
110 reviews 110 reviews
30 hotel reviews
Reviews in 38 cities Reviews in 38 cities
142 helpful votes 142 helpful votes
4 of 5 stars Reviewed 12 June 2013 NEW

As typical, we read the reviews on Trip Advisor prior to going. We spent 6 days at the Westin St John and it was great. This was our second visit, with the previous one being 9 years ago. As many of the other reviews stated, the resort is showing its age, although it is still very nice. We were in... More

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Westin St. John Resort & Villas
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Additional Information about Westin St. John Resort & Villas

Also Known As:
Westin St. John Resort And Villas
Westin St. John Resort & Villas Hotel Cruz Bay
Westin St. John Resort & Villas Hotel
Westin St John Resort
Westin St John
Westin Cruz Bay
Cruz Bay Westin
St John Westin
Westin St. John Resort & Villas Cruz Bay
Address: P.O. Box 8310, Cruz Bay 00831, St. John
Phone Number:
Region: Caribbean > U.S. Virgin Islands > St. John > Cruz Bay
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Parking Children Activities Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotels in Cruz Bay
#2 Family Hotels in Cruz Bay
#2 Romantic Hotels in Cruz Bay
Price range (per night): RM645 - 2,211
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located on 1,200 feet of private beach The Westin Resort St. John, USVI is a tropical retreat that's easy to reach. ... more   less 
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