My elderly father stayed here because he had Consulate appointments. I was scared that he would be doing this all on his own,but the staff put my mind at ease. They took him and picked him up from all appointments. My father was very satisfied with the service. More

I stayed here since I had to take care of some business with the American consulate in Cuidad Juarez. When I first arrived I loved the cleanliness, and professionalism. Mostly all the staff is fluent in English. My stay has been pretty neutral, tthere are many pros and cons in staying here. Currently on the hotels website you see a... More

The day that we arrived, the reservation information was ready and at hand at reception desk. We received smiles and really felt welcomed by a professional and caring staff. First, we received a welcome cocktail that consisted of hot dishes (including vegetarian) and snacks (pop corn, peanuts, chips). Beverages (mexican beer, soft drinks, water) were also included. At least during... More

We had an appt. in Juarez, and I was stressing about getting a hotel in Mexico. I researched every hotel there and chose this one. I am so glad I did make this choice, I cant say enough good things about this hotel. The people there acted like our own family, and treated as if we were family. We made... More