Well, we arrieved and the clerk took 20 minutes to give us the electronic key and guess what, the room was busy! She gave us another key and the room was also busy (seriously)! She said "it is because the system failed". Finally we got a room and but there were nosiy customers doing a barbecue on the hotel terrace... More

We stayed for 8 nights with our 18 month baby. The hotel was wonderful. The room was so much nicer than the pictures shown here. We had down comforters, the room was renovated and very clean. The two bedroom two bath was just what we needed traveling with a toddler. I would recommend bringing your own crib. The one they... More

good for long stay an short as well, comfortable suites, internet, free hot breakfast good location around restaurants things to do More

We are new to Saltillo and staying here until our belongings arrive. The room itself is not bad and atleast the beds are clean and comfortable. Overall things seem a bit shabby. Water in the showers has been hit and miss. Most of the time it is barely warm. One morning the water was not working until 9:30 am (not... More

We have been staying at this hotel for years on our way from Dallas to San Miguel de Allende. It is super clean, super safe (parking lot, fenced with a 24 hour guard and gated). Rate includes breakfast, which is sometimes better than other times, depending on the staff at the time, always edible. Always friendly, helpful service. Rate includes... More

Hello I have been staying here for the past month. I been working nights an I told the front desk . Please no room service untill akter 4;00p.m. But everyday they call my room and ask if I would like room service between 1;00 and 3;00p.m. I had to disconnect the phone which is not safe case of a emergry... More

Being new in Saltillo, i went for this place , if I had known better I would have stayed at a regular house or apprtment in saltillo, rooms here are not all that nice, they smell funny (at least mine and one other did) they may be heavily fumigated or i dont know what, but still i could have gotten... More