Crowne Plaza Acapulco (Mexico): See 379 Hotel Reviews and 321 Photos

Also Known As:: Crowne Plaza Acapulco Hotel; Crowne Plaza Acapulco Hotel Acapulco; Acapulco Crowne Plaza; Crown Plaza Acapulco

Address: Av. Costera Miguel Aleman 123, Acapulco 39670, Mexico (Formerly Costa Club)

Phone Number:

Region: Mexico > Pacific Coast > Guerrero > Acapulco

Amenities:

Beach Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#6 On the Beach Hotels in Acapulco

#12 Family Hotels in Acapulco

#15 Best Value Hotels in Acapulco

Price range (per night): RM225 - 420

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: The Crowne Plaza Acapulco is an impressive Hotel with a unique pyramidal architecture, facing the Ocean in the Heart of Acapulco Golden Zone, at 35 minutes from International Airport and 5 minutes from downtown Welcome to the most famous beach of the world ... more less

Reservation Options:: TripAdvisor is proud to partner with Expedia, Travelocity, IHG, Booking.com, Cheap Tickets, Hotels.com, Venere, Otel, Agoda, Priceline, Tingo and HotelsClick so you can book your Crowne Plaza Acapulco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Kolorin

Monterrey, Mexico

1 review

“Chilango style. Service ok”

Reviewed 3 May 2013

Overall was good. The hotel facilities for the price are good. The rooms are clean and the pools are decent too. They let me checkout one our later which was very nice. The problem and the only reason why I would not stay there again is because they have their "private beach" where you can't even drink or eat anything... More

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Agradecemos sinceramente el que nos haya hecho llegar sus comentarios. Sera un placer darle la bienvenida nuevamente en un futuro... More

LindaA976

Alexandria, Virginia

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

“Good option”

Reviewed 13 April 2013

We spent five days in Acapulco in early April visiting with our son. I would not have picked Acapulco except that it is the most convenient beach to Mexico City, where he is living. It turned out to be a good choice, but with some reservation. I spent a lot of time looking for a hotel online. I decided on... More

Agradecemos sinceramente sus comentarios. Valoramos su reconocimiento y será un placer recibirle próximamente en esta su casa. More

rafgm

“Perfect if youre on a budget. Fair prices. Good hotel”

Reviewed 22 March 2013 via mobile

Keep in mind that this is not the best hotel in acapulco. The best ones are way more expensive (obviously). That said its a very nice hotel . The building is very nice and makes you feel like youre in a higher quality hotel which is pleasant. Everything is very clean and the staff was always glad to help and... More

On behalf of Crowne Plaza Acapulco, we appreciate your comments of your recent stay with us. We make every effort to ensure that all our guests receive the best service. it is through comments such as yours that we can continue to improve our service, so we thank you for expressing your concerns. We look forward to the opportunity of... More

Shelly M

Newmarket, Ontario

“Great Holiday”

Reviewed 20 March 2013

Was totally impressed with Acapulco. The Crowne was perfect. The service was fantastic. Yes buffet was limited but we also enjoyed snacks delivered to our beach chair. Location was great. Casino across the street. Free internet and safe. I agree that for children entertainment was limited. I would definitely go back to this hotel and recommend it.

On behalf of Crowne Plaza Acapulco, we appreciate your comments of your recent stay with us. Feedback is a gift and we value the recognition. We make every effort to ensure that all our guests receive the best service. It is through comments such as yours that we can continue to improve our service, so we thank you for expressing... More

Laurie N

Niagara Falls, Ontario, Canada

4 reviews

“Awesome Time”

Reviewed 17 March 2013

My boyfriend and I stayed the week Feb26 to March 5th...Best vacation ever...Hotel was nice..Service was great..Pool waiters were amazing...Weather was perfect..Im on my way back this week only sad part is i couldnt get back into this hotel..Im telling everyone what a great place this is..The weather is just amazing and as far as feeeling safe and no point... More

Nim911

Toronto, Canada

“NOT KID FRIENDLY”

Reviewed 16 March 2013

Me and my sister are at the Crowne Plaza right now and that is where I am writing from.... Tons of issues that we would like families to be aware of (especially those that speak English only) 1. Trouble getting interconnected rooms, despite having called the hotel directly with our request before travel 2. ABSOLUTELY NO kids activities 3. No... More

We appreciate your comments of your recent stay with us. The Hotel serves snacks by the pool such as nachos, hot dogs, pop corns and even ice creams for kids when they are requested. we also have a special Kid Menu in every Restaurant of the Hotel, even room service. We are sorry to hear that not of these amenities... More

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LJP21_13

Knoxville, Tennessee

Senior Reviewer

7 reviews

Reviews in 4 cities

2 helpful votes

“Watch Out for Security”

Reviewed 11 March 2013

Although I had an amazing experience in Acapulco, I would have to say that I wish I would of researched hotels more before deciding on Crowne Plaza. The location was proximate to the night life of the city but the strict rules as far as guests in rooms was ridiculous. As a frequent stop for spring breakers, it was unrealistic... More

On behalf of Crowne Plaza Acapulco Hotel, we appreciate your comments of your stay with us. We make every effort to ensure that all our guests recieve the best service, It is throught comments such as yours that we can continue to improve our service, so we thank you for expressing your concern. We look forward to the oportunity of... More

straycat03

St. Catharines, Canada

8 reviews

7 hotel reviews

Reviews in 7 cities

24 helpful votes

“Give Acapulco a Chance”

Reviewed 9 March 2013

My girlfriend and I stayed at the Crowne Plaza Feb 12th 2013 for an all inclusive 7 night holiday. We were a liitle leary, because it had been 25 yrs since our last visit to Acapulco. Wow, we were glad we went, and choose this hotel for our stay. The hotel is centrally located on the strip. The staff went... More

We appreciate your comments of your recent stay with us. We value the recognition. Feedbackis a gift. As a Crowne Plaza Hotel we make every effort to ensure that all of our guests receive the highest quality accommodations with the best service. On behalf of all our staff, we thank you for expressing your thoughts and look forward to welcoming... More

NYCACAPULCOFAN

New York City, New York

10 reviews

3 helpful votes

“Crowne Plaza's restaurants mediocre at best”

Reviewed 28 February 2013

I have visited the outdoor buffet at the Crowne Plaza about three times in the past two years. The salads and bread are wonderful. However, the main courses are disappointing. I tried the barbecue buffet on my first night in Acapulco this year. The beef was overcooked and tasted like shoe leather. The chicken (who knows what part of the... More

See 9 more reviews by NYCACAPULCOFAN for Acapulco

We appreciate the time spent to write about your experience at the hotel. As a Crowne Plaza Hotel we make every effort to ensure guest satisfaction, and we are sorry to hear that this time we did not meet with your expectations. FEEDBACK IS A GIFT, SO WE APPRECIATE YOUR CONTRIBUTION TO HELP US IMPROVE OUR SERVICE FOR OUR EXTRAORDINARY... More

ac13Toronto

toronto

Contributor

11 reviews

5 hotel reviews

Reviews in 6 cities

9 helpful votes

“All inclusive again”

Reviewed 25 February 2013

In my last review for the crown I said I wouldn't do all inclusive again. But here we are again. We stayed for 2wks jan29 to feb12. Although there has been a definite improvement in the all inclusive, it still leaves a lot to be desired. I think that they could take from lessons from the all inclusive places in... More

See 2 more reviews by ac13Toronto for Acapulco

ac13Toronto has 1 more review of Crowne Plaza Acapulco

“If you want service, don't go all-inclusive”

Reviewed 16 February 2007

We appreciate the time you took to write abour your experience with us. We value the recognition. Feedback is a gift, so we appreciate your contribution to help us improve over service for our extraordinary guests. On behalf of Carlos, Genaro, Marina and staff in general, thank you for expressing the good work done. More

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Crowne Plaza Acapulco Hotel Reviews, Acapulco

Crowne Plaza Acapulco

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