An older but very well maintained resort. My main reason for selecting this resort, even though I had never stayed there, was the close proximity to town. Didn't have to use a taxi or bus, could easily walk. The room, I had what they call a "presidential suite", was more than I really needed and very clean. I never got... More

At Buganvilias they really know customer service. I was treated like a king the entire time and the staff was especially amazing for my special day. They made sure everything went perfect and truly cared that my wedding went perfectly between decorations, colors, food, location, music, everything. The planner I worked with was very understanding was able to make every... More

We stayed here in May for a convention. We had problems each morning with hot water - I guess everyone else attending the convention was trying to shower at the same time. I did complain to the front desk one afternoon and they immediately sent someone up to the room, but by that time, we had hot water again. The... More

Upon my arrival at The Sheraton, we were greeted with kind faces and then led into our club level room by an informative bell boy; however, this great beginning quickly turned horrible by night. When I went to wash my face in preparation for sleep, I was HORRIFIED to find a very evident BLOOD STAIN. Needless to say, I was... More

I've been to Puerto Vallarta half a dozen times in the last few years and decided to try out the Sheraton Buganvilias hotel on this trip with my mother. The beds were quite comfortable, I was not scared of the duvet (which usually irks me to no end), and the waitstaff at the one restaurant open for breakfast were attentive... More

We stayed a week in the Bugavillias Resort in Puerto Vallarta, five adults and two grandkids (both under 6). What a wonderful place for the whole family. The rooms are well appointed and service is excellent. Old town and the main downtown squares are within walking distance for those that like to wander (1-2 miles). City bus service and taxis... More

Most of the things the sheraton buganvilias puerto vallarta web page offers you its a lie, first of all, my room was changed for another one that was supposed to be better! Instead I recieved a wannabe suite with no flat screen, old furniture and not a nice place!. The food wasnt great neither bad, but the employee service was... More

For the past 15 years we have made numerous trips to Puerto Vallarta, Mexico, which is the best place to truly experience Mexico. Great food, sights, malecon & adventure can be found in and around Puerto Vallarta. The only place to stay is the Sheraton Buganvilias which is adjacent to the downtown (within in walking distance, bus ride or short... More

We have been staying here for about ten years, many employees have been there during this entire time, so we feel like we are coming home More