As of May 1, the InterContinental Presidente will become a Best Western Hotel. Some of the management and staff are staying on, but some may not. We were there as the hotel was getting ready to change hands. That aside, we thought the staff was terrific while we were there. The waiters were very friendly and accommodating. The beach is... More

This hotel sits next door to the condo unit we rent for a month each spring. This year my sister stayed there for 3 nights. We were excited to be able to use the pool, workout room and tennis courts. The hotel is beautiful, the beach private, the staff more concerned with the Mexican visitors at the time and the... More

The service was AWFUL!! I was there for 3 nights right before Easter & if you weren't Mexican FORGET IT!! I was treated like a second class citizen yet charged full rates!! I'd cleared with the front desk that my sister & nephew (staying in condos next door) could use the tennis courts & sit with me at the pool... More

This was our first time staying here, and we loved it. We had high expections for the Presidente and it really lived up. Lovely hotel! We used to come to PV yearly, and wouldn't think of staying anywhere but the old Camino Real (honeymooned there). Then it was bought out about 10 yrs ago and turned into an all inclusive... More

First stay for us, the staff were so welcoming, a fantastic group of people, accomodation and food were excellent. Quiet location, not far from the Romantica Zone, Mismaloya (Los Arcos), Botanical Garden, Adventure tours ect. Well worth staying here, enjoy! And to all the staff a huge "Thank You" from Patrick et Brenda!

This hotel and its staff provide one of the most amazing and memorable experiences one can have while traveling overseas. From the breathtaking ocean views in each room, to the swim up bar, fabulous food and drinks, and impeccable service, we could not have been more pleased. Oscar, the bell hop, was friendly, courteous, and incredibly helpful. He made wonderful... More

This was our second 1 week stay at the hotel. The staff and service is beyond many 5-star hotels. You can not beat the location, natural beauty nor the good value of this hotel. However, given we frequent the InterContinental chain for it's consistent hotel quality, this particular property either needs a significant capital improvement plan or immediately remove the... More

The Presidente InterContinental in Puerto Vallarta is set in beauty (Jungle above and Pacific below) and staffed by the most attentive people on earth! From the porter to the pool attendants, from the waitstaff to the front desk clerks, all anticipate every possible need and wish. The 15 minute cab ride to downtown Puerto Vallarta is a small price to... More

Although the hotel is a little old it is still in pristine condition. Upon arrival you are greeted by staff with smiling faces whose main aim is to make your stay very comfortable and they manage it very well. The Concierge and Front Office Manager is Leslie Arandano and she is very good at her job. She is most helpful... More