The beds at this hotel are horrible. in addition, We've tried to order room service but since we didn't leave a credit card boucher open at check in the only way of payment was with mexican pesos. The room service people told us that they would not accept dollars or credit card payment! this is ridiculous! the only way to... More

I think this is the newest hotel in GDL. Awesome building, with terrific views from upper floors. The staff was courteous. They also have a perfect breakfast buffet with a lot of tasty options. I would stay there without a doubt.

Excellent business and tourism hotel. Great facilities, modern and comfortable. The function rooms are also well-equipped, luxurious and convenient. The pool area and bar are also nice and very pleasant. I will definitely return again.

Beautiful hotel in the heart of Guadalajara. Good service, great rooms. Nice restaurant for breakfast with lots of choices to choose. Beer bar just accross the street and local places to hang and have a beer.

Normally one has to wait in line to check in and check out of large Mexico hotels.Not at the RIU Plaza in Guadalajara. The front desk is staffed with professional bi-lingual staff that knw what they are doing. The 40 story hotel is beautiful and the rooms are great. It is nice that they have a deli if you only... More

This is farmost the best hotel I've stayed in Guadalajara. Close to alot of restaurants , some touristic sites and night life just around the corner. Breakfast had a large selection of fresh food from naturally squeesed orange juice to a gourmet mexican meal. Pool is very convenient. The gym location very clean, the Spa service very affordable and professional.... More

An oasis in Guadalajara; this is a city hotel I could spend a lot of time in. The rooms are smartly designed with orange highlights and nice touches. The common areas are beautiful, grand, and flowing with creativity. A very impressive property. All of the basics worked fine; the only thing I can point out are the beds. They are... More

We stayed here for almost 2 weeks last May. Amazing hotel, in a great location. The hotel is new and has become a landmark in Guadalajara (tallest building too), visible from almost anywhere in the city. We usually had trouble with our room card keys not working so we would have to go back to reception all the time for... More

I had the same problem this morning very miss leading on the signage said free breakfest. Not the deal. No cool. Management was no help at all. The rest of the stay was good but left on a bad note. To bad the resort was good and good location.