We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Gran Hotel Ciudad de Mexico

4.0 of 5
Av 16 de Septiembre 82 | Col. Centro Historico, Mexico City 06000, Mexico
Hotel website
Hotel deals
Hotel amenities
Special Price
60 Days Early Booking
Gran Hotel Ciudad de Mexico
Ranked #4 of 258 hotels in Mexico City
Show the lowest price for this hotel*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Travelocity Booking.com Expedia.com
and 7 more sites!
Traveller Reviews
Room Prices
Write a Review

514 reviews from our community

Traveller rating
    329
    117
    40
    11
    17
See reviews for
Families
113
 
Couples
205
 
Solo
31
 
Business
49
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Puebla, Mexico
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 23 May 2013 NEW

We booked this on the recommendation of a Mexican friend and first impressions were WOW. The lobby is very classically styled with a view of the colored glass ceiling. The rooms were big and beds comfortable. The only quibble we had was that the mini bar was not refilled, but saying that, the prices of the contents are very reasonable... More

Was this review helpful? Yes
Cancun, Mexico
2 reviews
5 of 5 stars Reviewed 22 May 2013 NEW

What started out as a business trip for my husband turned out as a mini-vacation for us both. to get this off the table, the location of the hotel is great if you want to be in the old town and close to the many museums. Now for the actual hotel. Well, this is easy. Think of something, then add... More

Was this review helpful? Yes
texas
Top Contributor
54 reviews 54 reviews
33 hotel reviews
Reviews in 27 cities Reviews in 27 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

Just stayed here over the weekend, and it's certainly a unique property in Mexico City. A nice change from our usual hotels along Reforma and in the upscale Polanco area. If you want to experience the historic center of the city and the main square, it's a great place to stay, especially if you spend a bit more for the... More

Was this review helpful? Yes
See 8 more reviews by veteranworldtraveler for Mexico City
West Virginia
1 review
5 of 5 stars Reviewed 19 May 2013 NEW

This is a great location, and a beautiful hotel. The front desk was very helpful, e.g. at my request, they got me tickets to Ballet Folklorica. SPECIAL COMMENDATION for Conceirge Jose Luis Valadez. The whole Centro Historico was closed down for Labor Day, and we had to meet our ride to Puebla. Mr. Valadez telephoned our ride/guide, then walked with... More

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 13 May 2013

Stayed here on our last two nights of a trip driving around Mexico. It's a lovely hotel, fantastic lobby area. There was an offer to upgrade to a master suite, and it was a great room with a view of the Zocalo. When we settled in we noticed some things were not working: the hair dryer kept turning off, the... More

Was this review helpful? Yes
Irma_Mabarak, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review
23 May 2013

We dearly appreciate your comments, is a pleasure to know you liked the attentions provided and the service given. It is very important for us to meet our customer's expectations; therefore we offer you an apology for those small inconveniences both with hair dryer and shower. Despite our daily room revisions sometimes minor details happen so quickly that they escape... More

San Francisco, California
1 review
5 of 5 stars Reviewed 12 May 2013

We had a great time here. The hotel is extremely beautiful and it is situated in the heart of the city with easy access to all the transportation needs. The staff was always very attentive and courteous . All our requests were met (we had tickets purchased, tours arranged and taxis requested). All our questions were answered and recommendations given... More

Was this review helpful? Yes
Irma_Mabarak, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review
23 May 2013

We are very pleased to know we gained your preference. It is a great satisfaction to know that your stay with us was very perfect. Perhaps for you next stay you would consider visiting some of the various touristic spots located nearby the hotel, such as the “Templo Mayor” museum of the “Bellas Artes” Palace. Both are at a walking... More

Vienna, Austria
1 review
4 of 5 stars Reviewed 10 May 2013

Like many of the other reviews of this property, the attraction here is the ornate and decorative neo-classicial building with the truly amazing stained glass vaulted main ceiling, charming wrought iron cage elevators, marble floors, and staircases to the upper floors. My room was spacious and overlooked the Zocalo Plaza on a upper floor; despite air conditioning in the rooms,... More

Was this review helpful? Yes
Irma_Mabarak, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review
23 May 2013

Thank you for your kind comments, we feel pleased to know you enjoyed your stay. Perhaps for your next stay we could have the pleasure of assigning you an Internal- view room, which we believe will be an ideal choice for your case based on your comments. As for the WIFI, we apologize for any detail you may have experienced... More

Penticton, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 9 May 2013

We stayed for a total of 4 nights, one spell of 3 and then a return overnight. The first suite was large and well appointed, although we did not overlook the Zocalo. The hotel is well preserved Art Deco and like a trip into the past to enter. The traffic noise and nightclub noise is rather high, but you are... More

Was this review helpful? Yes
See 3 more reviews by Michael W for Mexico City
Irma_Mabarak, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review
23 May 2013

It is a pleasure to know that your stay with us was gratifying. Indeed we count with beautiful rooms decorated with a unique design and in which our guests can perceive that “Old Century” style yet with the modern world commodities such as WIFI, A/C equipments and LCD screens. As you mention, we are located in a lively area known... More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 26 April 2013

This is a beautiful Art Deco hotel situated across the Zocalo in the Heart of the historic district. The service and staff were excellent however travelers should be advised of the following. The hotel is not handicap accessible. The entrances off of the street have two flights of marble stairs just to get into the lobby area and the rooftop... More

Was this review helpful? Yes 2
See 2 more reviews by C H for Mexico City
amsterdam, netherlands
Top Contributor
102 reviews 102 reviews
58 hotel reviews
Reviews in 40 cities Reviews in 40 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 26 April 2013 via mobile

We stayed in a suite overlooking Zocolo. We were warned from other reviews of the noisy flag ceremonies, but there was some sort of festival on with loudspeakers and endless noise, you could feel the bass in your stomach. But they were great, and immediately upgraded us to a bigger suite at the back. Old world charm, like something out... More

Was this review helpful? Yes 1
See 8 more reviews by gaffelaar for Mexico City
Irma_Mabarak, Public Relations Manager at Gran Hotel Ciudad de Mexico, responded to this review
14 May 2013

We appreciate your comments and feel pleased to know you appreciated the alternative provided. Luckily the event you describe rarely happens so the noise almost never reaches the scale you mention. However we are always prepared to offer our guests alternatives so they can fully enjoy their stays with us. We feel also very pleased to know you enjoyed our... More

 
 
Gran Hotel Ciudad de Mexico
Enter dates 1 night 2 nights
 
Hampton Inn & Suites Mexico City - Centro Historico
Great value on a similar hotel
Mexico City, Central Mexico and Gulf Coast
4.5 of 5 stars 572 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Mexico City
Family-friendly
Room Mate Valentina
Room Mate Valentina 4.0 of 5 stars 226 reviews
Romantic
Le Meridien Mexico City
Le Meridien Mexico City 4.0 of 5 stars 34 reviews
Luxury
JW Marriott Mexico City
JW Marriott Mexico City 4.5 of 5 stars 254 reviews
Good for business
Casa Gonzalez
Casa Gonzalez 4.0 of 5 stars 198 reviews
Show Prices ABS:HotelCheckRates-d154668?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d583280?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d185406?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d156507?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Mexico City hotels
Las Alcobas Mexico DF 5.0 of 5 stars 169 reviews Hampton Inn & Suites Mexico City... 4.5 of 5 stars 572 reviews Hotel Del Principado 4.5 of 5 stars 311 reviews Hotel El Ejecutivo 4.0 of 5 stars 415 reviews
Show Prices ABS:HotelCheckRates-d1652453?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1147625?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d252601?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d252606?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 258 hotels in Mexico City, ranked by popularity

Been to Gran Hotel Ciudad de Mexico? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Gran Hotel Ciudad de Mexico

Also Known As:
Gran Hotel Ciudad De Mexico Mexico City
Address: Av 16 de Septiembre 82 | Col. Centro Historico, Mexico City 06000, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Kitchenette Restaurant Room Service Suites
Hotel Style:
#3 Romantic Hotels in Mexico City
#4 Luxury Hotels in Mexico City
#4 Family Hotels in Mexico City
#10 Business Hotels in Mexico City
Price range (per night): RM319 - 516
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
In just one building you will find the elegance of Art Nouveau decoration, a Tiffany stained glass ceiling from 1908 and panoramic elevators from the beginning of the XIX Century. Gran Hotel Ciudad de Mexico is the place where Mexico’s history and culture come together - located in the heart of Mexico City and the most beautiful main square - Plaza de la Constitucion- view, with easy access to museums & historical Landmarks. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Hotels.com, Cheap Tickets, Venere, EasyToBook, Otel, Priceline and Tingo so you can book your Gran Hotel Ciudad de Mexico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Gran Hotel Ciudad de Mexico, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Gran Hotel Ciudad de Mexico
Show the lowest price for this hotel
Enter dates 1 night 2 nights
Show Prices