Yes, definitely keep your mobile phone far away from your room card, otherwise you won't be able to enter your amazing room! It makes you quite angry to release that you cannot enter your room at 10th floor when is after midnight, you are very tired and there is only one lift in the whole hotel ;-) I loved the...
More
Dear Lynna
Thank you so much for your comment on tripadvisor.com and for all the pictures you have uploaded here; all of them are fantastic and portrait the hotel very well.
You are so true about the mobile phone and magnetic room cards, they do not get along very well.
Regarding the Earl Grey on breakfast, we did not have...
More
We booked a stay for 6 nights and only managed 1. The nightclub across the road is so loud you can't sleep. When they opened the door to my room it smelt unclean and as if it hadn't been opened or aired for a long time? The toilet seat fell off in my hand and the blind was on the...
More
Dear Miss. Robinson
As the Manager of this establishment, I get in touch with you to transmit our most sincere apologies for the incidents you encountered at the Hotel.
Although it is always our duty to offer our guests the best service, we regret you encountered the incidents mentioned in your comment.
It was our mistake in assigning rooms that...
More
Very nice hotel. Beuatifully designed. I stayed at a junior suite, which was very clean and spacious. Wi Fi worked very well in my room. Everyone was friendly and very, very helpful. I really enjoyed my stay at Room Mate Valentina.
More
Dear John
Thanks so much for leaving your comment on tripadvisor.com; it’s always a pleasure having guests that enjoy Room Mate experience. Thanks for having chosen us and thank you for having appreciated all the devotion we put towards all our guests
We are already waiting for you back in Mexico City
Best regards
Alejandro Rueda
Director
Room Mate Valentina
More
Valentina is a very cool hip hotel, located in the heart of the gay district in Mexico City. The rooms are modern and minimalistic and really quite large. They are well designed and feel special. The drawbacks to Valentina are all fixable. My booking was made online and was a special rate for prepayment or so I was to believe...
More
Dear John
Thank you very much for the time taken to give us your comments regarding your stay at Room Mate Valentina. I do remember you well John.
I want to extend you an apology for the incidents at the front desk and with the taxis.. Thanks to your comments we have taken measures for such things not to happen...
More
I like boutique hotels. Room Mate Valentina is cute, inexpensive and it includes Wifi & breakfast, making it a great deal.
The room was cool and really large, the bed was comfy. Overall clean & friendly. We have white noise apps on our iphones so the dance music from the street late into the night wasn't a problem at all....
More
Dear Guest:
Thank you very much for your comments regarding your stay at Room Mate Valentina.
We all in our team are glad that Room Mate Valentina made such a good impression to you.
All comments from all our guests are of great help for us in order to improve in small details like the one you mention regarding the...
More
We recently had a 10 night stay at the Room Mate Hotel Carlos in Buenos Aires that was a great experience. From the helpful, friendly and always smiling staff to the amazing rooms, I could not wait to visit another Room Mate Hotel. Unfortunately, Valentina is nowhere near the Carlos in its services. The room was good enough with a...
More
I was surprised despite the previous reviews that the street noise was not a problem and I am a light sleeper. We were on the 9th floor and yes I could make out the thump of the street below, but it was not a problem. The room was spotless, the service excellent, and the breakfast much more than I anticipated....
More
Dear Jerry:
We all at Room Mate Valentina thank you for your comment posted here on tripadvisor.com We are also glad to know that Room Mate Valentina made such a good impression to you, and the fact that you liked and used the bikes… sometimes I wish more guests could use them. I find those bikes great too !!
I...
More
Had a great stay here, breakfast is included and ample, rooms are beautiful and VERY quiet. A bit on the pricey side, though their posted rates were much more expensive than what I paid when I booked through their site online.
The speakers/radio in our room didn't work, and they gladly moved us to another room on the second day....
More
As someone who likes design, but doesn't have an unlimited budget I found the colorful minimalism of this hotel very exciting. The staff were very helpful, and the breakfast buffet was high quality for a cold buffet. The hotel is in the middle of a bar district, but I could hear very little of the noise from my eight floor...
More
Dear Guest:
Thank you very much for the time taken to give us your comments regarding your stay at Room Mate Valentina.
All comments from all our guests are very useful and welcome, I am glad that Room Mate Valentina made such a good impression to you.
My name is Alejandro Rueda and I am the General Manager at Room...
More
I stayed here last January. Overall, it was a good experience. The room was spacious and clean, the staff helpful, and the price good for Mexico City standards. The best feature was the location. When I stayed here, the room was very cold and there was no central heating, so they brought me a space heater from the reception desk,...
More
Dear Guest:
Thank you very much for the time taken to give us your comments regarding your stay at Room Mate Valentina.
All comments from all our guests are very useful and welcome, I am glad that Room Mate Valentina made such a good impression to you. We take note of your comments rergarding the cold temperature inthe room in...
More
397 Reviews
If you own or manage Room Mate Valentina, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
81 Reviews
232 Reviews
