Rooms and breakfast are good with many options. There's no safe in rooms. There's no gym, There's nothing close. The mall attached to the hotel has bad resturants and only fast foods are an option. Careful: most close at 8:30 or 9:00 pm. Prefer Polanco region. There's no regular taxi available (they say it's dangerous in the street) and the... More

I don't have words to say "thank you" to all the staff of Del Prado Hotel, Great Value for an extraordinary service, Huge rooms with a beautiful view.

I made my reservation after seeing the internet home page for this hotel. The rooms seem nice, elegant and the lists of services also seem great. But it was a huge disappointment when I enter into my room... the room is big, but that's all! It's an empty space! There isn't any decoration, they are like prison cells. There aren't... More

Liked the hotel for its large rooms with complete amenities, access to a shopping area right next to the hotel and also the good customer service from all staff at all times. Great city views from the top floors were a luxury too :) One drawback was that Wifi was only from the lobby as I didnt hook up the... More

Without exception, this was the worst hotel I have ever experienced in any price range. The front desk staff was ignorant of the most basic particulars of the hotel, rude and incompetent. This was not just my experience but that of countless conference attendees who could be found in the lobby at any hour beseeching staff members to give them... More

I just moved in April 16 2008. Yes room is large and I am on 5th floor looking East.. Beds are a bit soft, A/C a bit noisy but adequate. There is only one 110 V power plug in the room, and you have to turn on the light on entering to make it work. Wi-Fi is available 2-5th floors... More

The room was large. Very dim lighting from lights hidden in slots in the concrete walls. Few power points and not all of these worked - I ended up operating my laptop computer from a power point in the bathroom. Reasonable food in the restaurant. No internet facilities - a big negative for me. Adjacent to a large but uninteresting... More

The Hotel del Prado used to exist next to Alameda Centro (park), near the historic district of Mexico City. However, it was destroyed in the 1985 earthquake. The new hotel is located on Av. Marina Nacional, in the Col. Veronica Anzures, which is a location close to basically nothing of importance. Perhaps there are banks or other businesses nearby to... More

I went to Mexico City the end of April 2004 for five days. I deliberately chose a three-star hotel because I was researching a novel I'm writing and a character stayed in one while visiting Mexico City. I was surprised at how nice the hotel was, from lobby to my room. My room was large, clean and comfortable. The hotel... More