My husband, daughter and I enjoyed our four night stay at the Fiesta Americana Grand Chapultepec. We very much enjoyed our quick and easy access to various museums in the area. The room was comfortable, large, well-appointed (although my 6'2" husband found the bed a bit short for his stature) and had a spectacular view of Chapultepec Park and much... More

Just returned from a week in Mexico and two days in this hotel. There was a reservation mix-up upon check-in and it took a VERY long time to get it straightened out. We waited in the lobby for quite a long time, then left and visited a museum and were subjected to another LONG check-in before our rooms were ready.... More

This was not anything like any Fiesta Americana I have ever stayed at. I was there for a business meeting for a week. On my first night in the hotel I was woken up at 330am by 4 rings of my door bell and then a phone call from the front desk. Asking for me to open the door, that... More

To beging with, the ladies inthe reception are very nice, the room are perfect, a the view is terrific, the place wich the hotel is located is perfec, for business or pleasure, you have a lot of place to go very close by, the area is very nice

I travel a lot to Mexico City, and definitvely the Fiesta Americana Grand is one of my favorites. Located a few hundred feet from Reforma, just across the Chapultepec area, the hotel has everything to be top of the line. The rooms are ok in size, very comfortable, and even you have a nespresso machine! (This last is my favorite... More

I stayed here with a friend as a part of a tour. We paid premium prices to be able to stay at better hotels. Location: Was average. It wasn't really walking distance to anything. It's reasonably close to Polanco, but you're better off catching a taxi. The zocalo / Centre of the city is a 20 min taxi ride. There... More

Great location, nice hotel but average service, average rooms, a little dated and expensive for the quality. A huge downside is parking, there is hardly any and because of traffic they may take hours to bring it.

The room was huge, clean and quiet. We ask for a view and they gave us the best, to El Castillo de Chapultepec, this hotel is located just in front of the Bosque de Chapultepec ( the squirrels are friendly but watch your fingers ;D) very close to Polanco, and other important places. The service was ok. the restaurant was... More

We made reservations 2 months in advance for a "smoking" room. When we checked in we were told that no smoking rooms were available. No apologies, no offer to move us to a smoking room if one became available. This is the room we have for you. Period. So, if we wanted to smoke, we had to go down 7... More