Everything about this hotel is amazing. The rooms, the service, the staff and the location could not be better. The restaurant gave us some of the most tantalising food we have ever tasted. There are cheaper places to stay in San Cristobal but if your up to spoiling yourself, this is the place to be.

On the surface brilliant but our room had a huge damp stain in the wardrobe and the musty smell was so overpowering so that it affected my sleep and my daughter's breathing. Our clothes now still smell damp. It is in a great location however and there were lots of lovely touches such as a welcoming local drink but overall... More

Excellent location, two blocks from the "Zocalo", nicely decorated rooms, pleasant service. The best feature is the restaurant where you find good dishes even during longer stays (we stayed four nights). Good value for the money.

During the second day of our stay in the hotel, an iPad went missing from our room. After searching thoroughly through the room we reported the incident to the management. Their first response was of incredulity implying that the misplacing of the ipad was entirely our responsibility. After asking to talk to the owner they told that he was unavailable... More

The hotel has a perfect central ubication and, in general, has very good rooms, restaurant, common areas, etc. but the staff do not have the enough professionalism to run this place. We stayed just for one night and it was enough to see some regular aspects about the place. At the end of our breakfast (including in our price), we... More

Unbelievable value, the best food we had in Mexico. We came to Mexico every year at least twice per year. Chiapas is beautiful and Tierra y Cielo made it even better.

Comfortable rooms, sensational, beautifully presented Mexican food, lovely courtyard. This is a place I hope I'll be able to come back to

Tierra y Cielo is a small hotel with a very nice architectonical style. The restaurant has a big portion of the property and the rooms are located in the side next to the street. For this reason the cars and the street are not the best alternative for a quiet trip in the lovely and easy Chiapas. Anyhow overall the... More

We arrived to Hotel Tierra y Cielo exhausted from our drive from Palenque. We were pleasantly welcomed to a nice room and extremely hospitable staff. My wife and I ate at the restaurant and enjoyed a superb meal, dessert and drinks. This is definitely one of the highlights from our trip thus far.