Fiesta Americana Condesa is great resort with compact setting. Staff is very friendly. Italian Brut sparkling vine is included along with premium liquors. All restaurants have 4 House vines (Chardonnay, Sauvignon Blank, Merlot, and Cabernet Sauvignon) and extensive vine list for purchase. All shades around pools were taken by 9am, so need to wake up earlier to get one, but... More

my wife and i took this vacation for the first time. the hotel rooms are very clean service and the cleaning staff is great the food is good the pool area bar is awesome the staff very freindly people in the front loby is very helpful i will like to said thanks to all of the fac staff for being... More

The good: the employees - they are happy to help, talk with you and are wonderful. Fiesta should be proud. The activities are cute (sometimes lame) but the staff in activities are wonderful and entertaining. The beach is one of the best I've seen. The pool was great except for the last day it was very cloudy and we were... More

Overall, the hotel was an awesome experience. The staff was extremely attentive, and the grounds along with the facilities are the best in the area. My wife and I went there for a 4-day vacation from the USA. We had the following feedback to share with prospective visitors: 1) Before leaving, go to the bank and get (50) $1 bills... More

My husband and I just stayed at FAC from May 15th-May 20th for our honeymoon. We chose FAC based on Trip Advisor reviews. We are in our 20s and 30s. We stayed in a Master King Suite which was oceanfront. We were on the ground level so we could walk directly off our front patio onto the beach. We had... More

Room: Bathroom basic with outside sink which provided more room. Toiletries and clean towels replenished every day. All good. Staff: Always ready and available in providing guidance, cater to our requests. Shout out to all the pool/beach waiters, waitresses who kept us hydrated. Happy, respectful, and committed staff (Kudos to all). Food: Variety and plenty. The Kalmia Rest breakfast always... More

My Fiance and I stayed here April 21-26. We had the best time, every one was so friendly and helpful with anything that we needed.Juan the concierge was very helpful, i forgot our memory card, he told us just where to go and to go by bus to save us money. He was great every time he say my fiance... More

Celebrating my 50th Birthday in Cancun thanks to my wonderfull wife. Read all the reviews and most were spot on, except for the complainers. Flew out of Chicago, Cancun transport was scheduled with Best Day and was spot on time for arrival and departure. Lobby check in no problem, cocktail in our hands with minutes and done within 7 if... More

Over all, we had a great time at the Americana Fiesta Condesa. We vacationed with 4 other couples and we all had a great time. The food was fantastic! From Oscar the awesome omlette maker to our last dessert of the evening, there was never a disappointment. We ate at the buffet, the Asian, Mexican, and Itallian (my favorite) restaraunts.... More