We just got back from spending 5 nights at this resort. We have been to 7 other resorts and I would have to say that this resort offered the best beach service of any of them except maybe the Excellence Cancun. The food was very good. My biggest complaint would be that they have very little shade on the beach... More

Just got back today from an awesome trip! This was the 3rd trip to Cancun for my husband and I; it was a first trip for our daughter and her friend, both 15 y.o. and on Spring Break. We all had a great time and wished we had booked for longer than 5 nights. As we were checking out both... More

The resort, the grounds, the rooms and the staff were great! The resort is relatively small, but boasts a huge multitiered pool with waterfalls. Get up early to "reserve" your lounge chair by the pool. There is an open deck on one of the top floors that allows you to see great views for miles. Unfortunately, The food and beverage... More

My family and I (me, husband and 2 kids 5yr & 7yr) just returned today from our Spring vacation at this resort. Our experience was better than we expected. The service was absolutely EXCELLENT, the resort was exceptionally clean, beautiful and the food was amazing (lots of variety). My kids didn't want to come home. We will be definitely staying... More

The hotel was clean and fortunately not very crowded (traveled the week after spring break). They are clearly making an effort to provide top service, but be aware that this is not a luxury destination. In other words, this is excellent value and service for a 2nd tier resort category. The crowd is pretty diverse, and includes some of the... More

Fish tacos were good but was watching them wash dishes behind bar. Absolutely No soap used rinsed each and every dish from customers in sink with small stream running water then drying with looks like a large tablecloth. No soap no bleach rinse at all. This seems very dangerous More

We have been to Cancun 6 times, and this was the first time that we stayed at this resort.....We will be staying there from now on !!! The service of the staff is top notch. From the moment that me, my wife and 11 year old daughter stepped foot in the lobby we were impressed. As we were checking in,... More

Fiesta Americana Condesa was by far one of the best resorts that we have stayed at in Cancun. The staff is amazing. They remember your name and are always there to help you with anything that you need. Even though we stayed there during spring break there wasnt any trouble what so ever. The food, was not as good as... More

We had the opportunity to stay at the Fiesta Americana Condesa from March 13 to March 22, 2012. We were travelling with our two kids (7 and 10 years of age). We were very happy with the service and the hotel. Some of the highlights/reviews were as follows: Beach: The beach was absolutely amazing! The sand was beautiful and very... More