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All 171 Cancun hotels

Inter-Continental Presidente Cancun Resort

4.0 of 5
Blvd Kukulcan Km 7.5 | Quintana Roo, Cancun 77500, Mexico
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Inter-Continental Presidente Cancun Resort
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Ranked #44 of 171 hotels in Cancun
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775 reviews from our community

Traveller rating
    306
    269
    95
    64
    41
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Families
162
 
Couples
278
 
Solo
30
 
Business
54
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Los Angeles, California
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW

I love the Hyatt Regency in Cancun, its very clean with a fantastic beach. The hotel is not as fancy as some of the big Fiesta resorts, etc however it has a great feel to it. Unfortunately the Hyatt was booked so I booked a night at Intercontinental Cancun, I have stayed at several InterContinental's around the world so I... More

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Nathalie U, Gerente at Inter-Continental Presidente Cancun Resort, responded to this review
17 May 2013

Dear Guest, Thank you for your recent review of Presidente InterContinental Cancun on TripAdvisor. I sincerely apologize that the experience you had at the hotel was not up your personal expectations, Your perceptions and constructive comments about our property and services are very important to us. Once again thaks for your comments. Sincerely, Nathalie Urban General Manager More

Pasadena, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 13 May 2013

Great hotel, very nice and quiet, not a "mega" resort but an understated, sophisticated place. The Presidente Intercontinental is located on the best beach in Cancun with white sand and very small waves, perfect for children. The bar next to the pool, on the beach is very enjoyable, we had terrific cocktails and good service. Especially we enjoyed talking with... More

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Nathalie U, Gerente at Inter-Continental Presidente Cancun Resort, responded to this review
14 May 2013

Dear Guest, Thank you so much for your remarks about our hotel. We totally appreciate your kind comments. It’s great to see you liked our rooms, restaurants and beach. Thank you for pointing out the service received by our staff – especially by Olegario. We are looking forward to welcoming you back very soon. Cordially, Cordially, Nathalie Urban General Manager More

NW California
Senior Contributor
44 reviews 44 reviews
36 hotel reviews
Reviews in 32 cities Reviews in 32 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 May 2013

We stayed two nights after spending several days in Playa del Carmen and Isla Mujures. This was our "large hotel" experience after staying in smaller hotels. We knew what to expect and the hotel delivered (both good and bad). The facilities were good to excellent. In particular we found the beach very nice and just want we wanted. We knew... More

Was this review helpful? Yes 1
Nathalie U, Gerente at Inter-Continental Presidente Cancun Resort, responded to this review
8 May 2013

Dear Guest, Thank you for choosing to stay at Presidente InterContinental Cancun and for taking the time to post a review of your recent stay. I am delighted to read your detailed comments about our hotel, and I do hope we will have the opportunity to welcome your return. Once again, thank you for your comments and for choosing to... More

NYC
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 May 2013

Let me start by saying I have been traveling to Cancun for almost 30 years and this section of the beach is by far the best. I stayed here a few times over the years. Very calm water, in a nice area with mix of residential and hotels. I had the breakfast package which was worth the money very nice... More

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See 3 more reviews by theloneagent for Cancun
Nathalie U, Gerente at Inter-Continental Presidente Cancun Resort, responded to this review
8 May 2013

Dear Guest, Thank you so much for your kind comments regarding your recent stay and impression of the hotel! We appreciate you taking the time to tell us what a positive experience you had. We look forward to welcoming you back during your next visit to Cancun. Cordially, Nathalie Urban General Manager More

Atlanta, Georgia
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 30 April 2013

Intercontinental Presidente, Cancun Resort I like this property so much that I cancelled a reservation at a very good Cancun hotel to spend two extra days here. Sophisticated and restrained, it is immaculately maintained, with not a speck of trash on the grounds, not a twig out of place. Its pool is a jewel; its beach a delight. The staff... More

Was this review helpful? Yes 2
Nathalie U, Gerente at Inter-Continental Presidente Cancun Resort, responded to this review
8 May 2013

Dear Guest, We would like to thank you for taking your time and post your comments on TripAdvisor; believe me your feedback is really appreciated. I'm glad you enjoyed your room, our facilities and service; we have taken notes to pleasant your recommendations. Once again, thank you for sharing your experience. We hope to see you again in a near... More

Gothenburg, Sweden
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 29 April 2013

Nice hotel who gave a very serious impression with friendly staff, offered a lot of facilites etc. Big pool area with one pool only for adults, free towels and hotels own sun beds. Amazing beach! Very family-friendly for younger children. But a bit crowded. Hotel has a business area with computers and internet. Hotels offers shuttle to airport but taxi... More

Was this review helpful? Yes 1
Nathalie U, Gerente at Inter-Continental Presidente Cancun Resort, responded to this review
8 May 2013

Dear Guest, I am pleased to learn of your very positive impressions after your stay with us at Presidente InterContinental Cancun. Thank you for sharing your feedback and we certainly look forward to welcoming you back. Cordially, Nathalie Urban General Manager More

Washington DC, District of Columbia
Top Contributor
88 reviews 88 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 25 April 2013

I stayed here in April for four nights to celebrate my birthday. It was my first time to Cancun so I didn't know what to expect--but I'm already planning my next visit. If you're looking for an all-inclusive hotel with wild parties and thumping music, look elsewhere. If you want a beautiful property (with the best beach) and a relaxing,... More

Was this review helpful? Yes 1
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Nathalie U, Gerente at Inter-Continental Presidente Cancun Resort, responded to this review
26 April 2013

Dear Valued Guest; Thank you for your compliments and expanding on your experiences with us o your recent visit. We greatly appreciate your review and are so pleased to hear that you had a wonderful stay with us here at the Presidente InterContinental Cancun. Once again, thank you for sharing your experience, and write such a detailed review. We hope... More

Greendell, New Jersey
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
Reviews in 30 cities Reviews in 30 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 23 April 2013

Loved this hotel! Our stay here couldn't have been better. From the minute we arrived- the staff was polite, helpful and attentive. The grounds were stunning and well-maintained. The breakfast buffet was loaded with choices and food quality was excellent. We also had dinner at the open-air dining room on the beach, which features an outdoor BBQ. Servers were very... More

Was this review helpful? Yes 1
Nathalie U, Gerente at Inter-Continental Presidente Cancun Resort, responded to this review
24 April 2013

Dear Guest, Thank you for taking the time to review our hotel. We are glad to hear about your excellent stay. We work hard to maintain our facilities and ensure service that will exceed our guest’s expectations. We take great pride in our restaurants & bars, we are delighted you had the chance experience them. We look forward to seeing... More

Sydney, Australia
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 19 April 2013

Had an overnight stay here on our way to Merida. The hotel is located 25 minutes by taxi from the airport. We had flown in from SYD via SFO and pre-organised a Gray-Line shuttle from the airport to the hotel on arrival which cost US$15 per person and was a good idea after arriving tired and with jet-lag and confronted... More

Was this review helpful? Yes 1
Nathalie U, Gerente at Inter-Continental Presidente Cancun Resort, responded to this review
24 April 2013

Dear Guest, Thank you for reviewing your overnight stay at our property and for including some traveler tips. I am glad that you found our location and services convenient for your vacations needs. We hope to serve you again during a future Cancun visit. Cordially, Nathalie Urban General Manager More

Suisse
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 18 April 2013

I was there and I will say that is the nest hotel, the best services if you book a IC room, good breakfast, nice people and so profesional. Room so nices, bar, reception, etc is so good. go there and enjoy the hotel.

Was this review helpful? Yes
Nathalie U, Gerente at Inter-Continental Presidente Cancun Resort, responded to this review
24 April 2013

Dear Guest, Thank you for the compliments. It is great to hear feedback from our guests and to feel rewarded when we read we are doing a good job. We hope to see you back soon! Thanks for visiting us. Cordially, Nathalie Urban General Manager More

 
 
 
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Additional Information about Inter-Continental Presidente Cancun Resort

Also Known As:
Intercontinental Presidente Cancun Hotel Cancun
Intercontinental Presidente Cancun Hotel
Intercontinental Cancun
Inter Continental Presidente Cancun
Presidente Intercontinental Cancun
Address: Blvd Kukulcan Km 7.5 | Quintana Roo, Cancun 77500, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Family Hotels in Cancun
#29 Luxury Hotels in Cancun
#31 Top resorts Hotels in Cancun
#34 Romantic Hotels in Cancun
#35 On the Beach Hotels in Cancun
Price range (per night): RM333 - 913
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Presidente InterContinental Cancún Resort is all you could ever want in a tropical retreat: comfy accommodations, superb restaurants and a picture-perfect beach. Central shops and nightlife are 10 minutes away, Isla Mujeres is just across the water, and there s a golf course next door. In two hours or less, you ll stand in awe of ancient Mayan ruins. ... more   less 
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