We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 175 Cancun hotels »

Barcelo Tucancun Beach

3.5 of 5
Kukulkan 24 | Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Barcelo Tucancun Beach
Ranked #69 of 175 hotels in Cancun
3.5 of 5 stars 1434 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

1,434 reviews from our community

What travellers say about this hotel
  • Lobby bar(51)
  • Very nice(46)
  • Great time(37)
  • Ocean views(34)
  • Mexican restaurant(28)
  • Pool area(17)
  • Rooms are clean(16)
  • Front desk staff(11)
  • Friendly and helpful(10)
  • Main pool(6)
Traveller rating
    421
    501
    245
    155
    112
Only show reviews for Family (213) | Couples (353) | Business (5)
Date Rating
Aberdeen, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 30 November 2011

My husband and I really enjoyed our stay at the hotel. Staff were extremly friendly they always greeted us with a smile and the pool bar staff were great keeping us topped up with drinks as soon as they were finished even when we were in the pool. hotel was clean, pool was great always pleanty sun loungers available but... More

Was this review helpful? Yes
Boston, Massachusetts
1 review
4 of 5 stars Reviewed 28 November 2011

My husband and I enjoyed our stay at Barcelo Tucancun. Location is great and staffs are friendly. More

Was this review helpful? Yes
Linn Creek, Missouri
Senior Contributor
25 reviews 25 reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 19 November 2011
6
people found this review helpful

Although not absolutely perfect, the Tucancun was an above average choice for our vacation. If you want the Ritz, pay for it, don't try to find it for the Tucancun price. We had a Villa, just steps to the ocean. The accommodations were clean, well stocked, and everything worked...well almost everything. We ended up needing tutelage on the use of... More

Was this review helpful? Yes
Fort Worth, Texas
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 17 November 2011
4
people found this review helpful

This resort is just average. There is nothing horrible about it but nothing is outstanding either. We stayed 3 nights and the resort was fine was a short trip. I would have been really disappointed with it if we had been there longer. The rooms are clean. We had an ocean view but no balcony. We had to double beds... More

Was this review helpful? Yes
See 2 more reviews by allisongoke for Cancun
Richmond, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 16 November 2011
1
person found this review helpful

My friend and I just got back from a 6 night stay at the Barcelo Tucancun, my favourite part was the staff. They were all very friendly and made sure we were always having an amazing time. If I could rate it 6/5 I would! This is the first vacation trip I've taken and I was very impressed with the... More

Was this review helpful? Yes
See 3 more reviews by farticusJ for Cancun
Waterford, Michigan
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 29 October 2011
3
people found this review helpful

My friend and I went for my birthday 10/06/11. We arrived early so they allow us to check in and get our key later so, we spent about a hour or so at the bar. BAR SERVICE excellent. We returned to the desk to get our key and go to our room and see ONE bed. I was hot because,... More

Was this review helpful? Yes
Marc Giesemann, Marketing Office at Barcelo Tucancun Beach, responded to this review
15 November 2011

Dear Sir Receive a warm salute from Barcelo Tucancun. I hope this message finds you well. Customer’s feedback is very important to us. I have reviewed this claim regarding your recent trip to our hotel and I am deeply sorry that you encountered some issues during your stay, because customer satisfaction is our top priority and it seems that you... More

Green Bay, WI
Contributor
18 reviews 18 reviews
Reviews in 13 cities Reviews in 13 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 20 October 2011
6
people found this review helpful

We have stayed at Barcelo Tucancun on 4 vacations to Cancun and I have to say that it is one of the best Cancun resorts that we've ever stayed at. It is a smaller more intimate resort, not one of those huge can't find anything and it's a mile walk to the beach. The service has always been great and... More

Was this review helpful? Yes
See 3 more reviews by tuneman61 for Cancun
Marc Giesemann, Manager at Barcelo Tucancun Beach, responded to this review
15 November 2011

Dear Customer Thank you for choosing the Barcelo Tucancun during your trip to Cancun. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our service. We hope you give us another chance to serve you, if you happen to visit Cancun in the future. Very truly yours, The Management More

Brasilia, DF
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 October 2011
1
person found this review helpful

I went to Cancun with my wife and we choose to stay at this hotel. The reception team were always nice and friendly. We had our chek-in and chek-out done in few minutes. The restaurants staff were quick and attentious. My special thanks to Manoel Sosa, who was our waiter most of the nights. The room was spacious and clean;... More

Was this review helpful? Yes
See 3 more reviews by JoaoGaspar for Cancun
Marc Giesemann, Marketing Office at Barcelo Tucancun Beach, responded to this review
15 November 2011

Dear Sir, Greetings, thanks for choosing Barcelo Tucancun It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, It would be a pleasure to have you with your family on a longer break soon. With best regards, Marc Giesemann More

Thornton, Colorado
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 14 October 2011
2
people found this review helpful

We stayed here because we wanted to try out an all-inclusive hotel and the Barcelo Tucancun was in a good location for a decent price. Upon check in we found the front desk staff to be very slow and sometimes, not really rude but uncaring. Most of the other staff were very nice but very few spoke much english. You... More

Was this review helpful? Yes
Marc Giesemann, Marketing Office at Barcelo Tucancun Beach, responded to this review
15 November 2011

Dear Costumer, Greetings from Barcelo Tucancun It was a pleasure to have you with us. We appreciate taking time to review our services, and I am glad you have rated most of our services very high. I would be checking on the issue related to your daughter´s room. I assure you that all departments involved on this claim where well... More

Las Vegas, Nevada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 9 October 2011
5
people found this review helpful

This was my second trip to cancun, at the same hotel. I was traveling with a group of cowokers who had never been to cancun so I was nervous about their expectations about the hotel. Needless to say they were impressed the very first day. The hotel was great from the moment we got there the people were friendly and... More

Was this review helpful? Yes
Marc Giesemann, Marketing Office at Barcelo Tucancun Beach, responded to this review
15 November 2011

Dear Customer, Greetings, thanks for choosing Barcelo Tucancun It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, We hope you give us another chance to serve you, if you happen to visit Cancun in the future. With best regards, Marc Giesemann More

Travellers who viewed Barcelo Tucancun Beach also viewed

Barcelo Costa Cancun
3.5 of 5 stars 1,685 Reviews
Cancun, Quintana Roo
Show Prices ABS:HotelCheckRates-d183427?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Crown Paradise Club Cancun
3.5 of 5 stars 3,045 Reviews
Cancun, Quintana Roo
Show Prices ABS:HotelCheckRates-d155814?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Great Parnassus Resort and Spa
3.5 of 5 stars 1,834 Reviews
Cancun, Quintana Roo
Show Prices ABS:HotelCheckRates-d634235?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 175 hotels in Cancun, ranked by popularity »

Been to Barcelo Tucancun Beach? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Barcelo Tucancun Beach

  • Barcelo Tucancun
  • Barcelo Hotel Cancun
  • Tucancun
  • Barcelo Hotel Tucancun Beach
  • Barcelo Tucancun Beach Hotel
  • Tucancun Beach
  • Tucancun Hotel
  • Cancun Barcelo
  • Barcelo Tucancun Beach Resort
Address: Kukulkan 24 | Zona Hotelera, Cancun 77500, Mexico
Price range (per night):* RM478 - 1,089

Owners: What's your side of the story?

If you own or manage Barcelo Tucancun Beach, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Barcelo Tucancun Beach
Show the lowest price for this hotel (from our partners)
Show Prices