The staff was great and the pool was decent but the food was average at best. Had restriction on how many times you could go to the a la cart restaurants. 1 a la cart restaurant if you stay for 3 nights, 2 a la cart if you stay for 5 nights and 3 a la cart if you stay... More

Where to start..... 1. The room. DO NOT let them give you a room with a number between 1201 and 1206. These rooms are on the main floor of the hotel and the same floor as the main bar. They are also very close to the very busy elevator. Keep in mind that this is the bar that is used... More

I booked this on a deal, with low expectations. We usually stay at Club Med with kids, Sofitel or Westin without. It was really cheap, all inclusive, and when we walked into our 3 bedroom villa we were blown away. Three levels, 4 bathrooms, sunken living room with flat screen TV and DVD player, kitchen with table for 6, large... More

The Omni is truly one of a kind from the moment you step out of your van. All you see are happy smiley faces greeting you and welcoming you back. It doesn't matter if you're a repeat guest or your first time; they make every one feel welcome. All of the staff do an outstanding job; whether your in the... More

Pro's- -Nice Location -Decent rooms a bit on the small side -Nice Views -Close to Beach Cons' -If your not on the all inclusive, you have to give blood if you want to recieve any type of service at the pool. I could not understand why we would have to go all the way back to the Hotel Lobby if... More

In Feb 2012 my hubby and I visited Mexico (Cancun) despite the negative press and horror stories....we had the best experience ever at the Omni Cancun. After attending the vacation club presentation , we were delighted to buy in. Since we have travelled at least twice a year for the past couple of years it was a great value. We... More

We went to the Omni last September and had a fantastic time! We ended up adding the All-Inclusive package deal when we got there. We noticed they no longer would give you a discount if you went on the tour though. Oh, well, it was still worth it considering the prices for a la carte are expensive. The service was... More

We love everything about the Omni Cancun Hotel & Villas. Our very first vacation there in October of 2005 was "interrupted" by Hurricane Wilma (major understatement)! But we have returned many times since then, and each vacation at the Omni Cancun just keeps getting better and better. The hotel staff are simply the friendliest people you've ever met, and we've... More

Two of my friends and I went to Cancun for a long weekend and stayed at the Omni. We lucked out and were placed in a room on one of the top floors so the view of the water from the balcony was nice. The room was in very good condition. I like that there is one area for the... More