My husband and I celebrated our anniversary, and decided to visit Cancun again. Last year we were in the Mayan Riviera, this year we stayed at Casa Maya in Cancun. What a great location! I had read months of reviews about the hotel, so we were not sure what to expect...we were amazed! Although the hotel is dated, the customer... More

We went there as part of a Getaway from Interval International. We already have a time share and we had in fact already payed in full for our Getaway. The hotel staff would not release the key to our room until we had spoken to a time share person, who pretty much told us that if we did not say... More

took another couple with us and we had a very nice vacation. the rooms were very clean, comfortable and pretty. More

We really enjoyed this condo. Sure it was a little old and dated but was a great location. Right on a very calm beach with lots of shade structures. The evenings were quiet and we enjoyed sitting on our balcony watching the boats pull in and out of the harbor. The rooms are being redone and tehy were working right... More

First the good: Staff is courteous and friendly. Lobby area is clean. The beach is about a 200 yard walk, and is never crowded. The ocean water was warm, calm, and relatively clean. (Actually, in the evening, schools of fish would literally come within a few feet of the shoreline.) The swimming pool was clean, well maintained, and at a... More

We stayed as a couple with our grownup daughter, for 2 weeks. We reserved a 'getaway' through our timeshare organization. We arrived late (near midnight) and were speedily checked in and got to our rooms. We didn't do a timeshare presentation, and still got a wonderful room in the Tower B. The rooms (2 bed) were huge and light, nicely... More

My husband has owned a timeshare unit here for over 12 years and had not been there for over 10. We started off in the older style rooms which were ok - not great - but ok. The beach could not have been better. The staff goes out of their way to be accomodating and friendly. The grounds and the... More

We are owners at Casa Maya and have been for 10 years we were told 10 years ago that all the rooms would be upgraded and they were opening 4 more resorts we could also use. ALL LIES. Its been 10 years and it was horrific this year with their new ELITE members. I read a review that the people... More

Traded my upscale Marriott week for a week at Casa Maya and will not go back. The sales person held my room until I agreed to attend a sales presentation. When I finally told him 'NO' and started to complain my room became available quickly. This place treats you 2nd class if you are not an owner and Elite member.... More