This hotel was Terrible. 01. My room leaked sewage - pee and poo water fell from the celing (how romantic) 02. Service pretended that they didnt speak english when we tried to switch 03. Then put us into a dirty room and we had to request it to be cleaned. Not cleaned until 11:00 at night 04. would not honour... More

I Stayed at the Caribbean Princess in Jan this year. My friend and I were on a budget and we thought this hotel, although basic was fine for what we paid for. The staff were really nice, friendly and helpful. The location is by the lagoon, so we just made our own way into the centre of Cancun everyday either... More

Ive worked for first choice and thomson, and we actually use to laugh about this hotel, and i would never send any of my customers here, reason 1, it only cost another £50 per person usually to stay in a hotel that is a million times better, 2, im one fo the unlucky ones who actually booked it with his... More

My husband, myself, and another couple stayed at the Carribean Princess from March 24-April 7 2009. Before coming, I lost so many nights sleep from reading the ridicules reviews on Tripadvisor. I tried everything to cancel and get myself in a five star resort to no avail. I was given the choice of three other resorts that sounded every bit... More

This hotel doesn't have a beach, it is situated in the lagoon. There's no shuttle to bring you to a closer one so you have to find it by yourself and to try to get in as most of them are behind the hotels and there is no access. The hotel provides one shuttle at 10 am which brings you... More

In summary, this place is the pits, don't believe these fake happy reviews, im giving you the real experience and a real review. Im not a picky person but this place change my mind. The food was awful...the best way to explain it is its like eating microwaved food that's been microwaved 4 times....SERIOUSLY! ...I ended up eating out half... More

my husband and I just got back from a week at this resort. we had a wonderful time. it is a smaller resort where you actually get to know your fellow travellers. we met a lot of great people from all over. the staff were very friendly and could not do enough for you. it is an older resort and... More

When I first received my free Mexico Paradise Getaways certificate, I was a little weary about it. I went online and read all kinds of bad reviews. I was upset at first but I said I had to try it out because it was a free gift. So I read ALL of the term and conditions before sending it in.... More

Before coming on this trip, my boyfriend and I read the reviews of the Caribbean Princess on this site. After returning from our week long trip there, we both agree that while the Caribbean Princess does not deserve a 5/5 rave, the reviews that gave the resort a 1/5 and warned to never set foot on the property are fear-mongering... More