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All 175 Cancun hotels »

Caribbean Princess Resort

3.0 of 5
Calle Galeon D9-5 Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Caribbean Princess Resort
Ranked #143 of 175 hotels in Cancun
3.0 of 5 stars 257 Reviews
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257 reviews from our community

    Trip type
Traveller rating
    63
    67
    32
    39
    56
Date Rating
Scotland
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 24 April 2009
4
people found this review helpful

Please don't believe all reviews about this hotel. I stayed there at the same time as a reviewer from Vancouver and disagree entirely with his account from food right through to reps and staff. They were all tremendous under difficult conditions from some travellers. All reps and staff were extremely courteous and helpful throughout our stay and the hotel although... More

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Vancouver
1 review
1 of 5 stars Reviewed 21 April 2009

This hotel was Terrible. 01. My room leaked sewage - pee and poo water fell from the celing (how romantic) 02. Service pretended that they didnt speak english when we tried to switch 03. Then put us into a dirty room and we had to request it to be cleaned. Not cleaned until 11:00 at night 04. would not honour... More

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holidayluck
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 20 April 2009
1
person found this review helpful

I Stayed at the Caribbean Princess in Jan this year. My friend and I were on a budget and we thought this hotel, although basic was fine for what we paid for. The staff were really nice, friendly and helpful. The location is by the lagoon, so we just made our own way into the centre of Cancun everyday either... More

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Glasgow
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 16 April 2009
2
people found this review helpful

Ive worked for first choice and thomson, and we actually use to laugh about this hotel, and i would never send any of my customers here, reason 1, it only cost another £50 per person usually to stay in a hotel that is a million times better, 2, im one fo the unlucky ones who actually booked it with his... More

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Ucluelet BC Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 16 April 2009
3
people found this review helpful

My husband, myself, and another couple stayed at the Carribean Princess from March 24-April 7 2009. Before coming, I lost so many nights sleep from reading the ridicules reviews on Tripadvisor. I tried everything to cancel and get myself in a five star resort to no avail. I was given the choice of three other resorts that sounded every bit... More

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Vancouver
1 review
1 of 5 stars Reviewed 6 April 2009

This hotel doesn't have a beach, it is situated in the lagoon. There's no shuttle to bring you to a closer one so you have to find it by yourself and to try to get in as most of them are behind the hotels and there is no access. The hotel provides one shuttle at 10 am which brings you... More

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London
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 10 March 2009
2
people found this review helpful

In summary, this place is the pits, don't believe these fake happy reviews, im giving you the real experience and a real review. Im not a picky person but this place change my mind. The food was awful...the best way to explain it is its like eating microwaved food that's been microwaved 4 times....SERIOUSLY! ...I ended up eating out half... More

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Port Alberni, BC
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 March 2009
3
people found this review helpful

my husband and I just got back from a week at this resort. we had a wonderful time. it is a smaller resort where you actually get to know your fellow travellers. we met a lot of great people from all over. the staff were very friendly and could not do enough for you. it is an older resort and... More

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Detroit, MI
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 March 2009
2
people found this review helpful

When I first received my free Mexico Paradise Getaways certificate, I was a little weary about it. I went online and read all kinds of bad reviews. I was upset at first but I said I had to try it out because it was a free gift. So I read ALL of the term and conditions before sending it in.... More

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Vancouver
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 27 February 2009
3
people found this review helpful

Before coming on this trip, my boyfriend and I read the reviews of the Caribbean Princess on this site. After returning from our week long trip there, we both agree that while the Caribbean Princess does not deserve a 5/5 rave, the reviews that gave the resort a 1/5 and warned to never set foot on the property are fear-mongering... More

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Additional Information about Caribbean Princess Resort

  • Caribbean Princess Hotel
  • Caribbean Princess Cancun
  • Caribbean Princess
Address: Calle Galeon D9-5 Zona Hotelera, Cancun 77500, Mexico
Price range (per night):* RM283 - 688

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