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The Royal Mayan

3.5 of 5
Kukulcan Boulevard Km 17.5 L-49 | Hotel Zone, Cancun 77500, Mexico
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The Royal Mayan
Ranked #27 of 175 hotels in Cancun
4.5 of 5 stars 241 Reviews
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241 reviews from our community

What travellers say about this hotel
  • Friendly and helpful(5)
  • Hotel zone(4)
  • Very clean(4)
  • Taxi driver(3)
  • Timeshare presentation(3)
Traveller rating
    135
    76
    15
    6
    9
Only show reviews for Family (97) | Couples (54) | Business (4)
Date Rating
Chicago, Illinois
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 30 November 2011
1
person found this review helpful

My just and and I stayed at a couple of the Royal Resorts before we had children, and had a wonderful stay. Now we fully appreciate what a find they are for families! We've made several recent trips to Riviera Maya resorts, and paid way too much for hotel rooms - or rooms that are billed as suites, but that... More

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See 3 more reviews by Jarmos for Cancun
Astoria, New York
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 8 November 2011
3
people found this review helpful

We just got back this weekend after a week in paradise. We went the week afterr the tropical storm. We stayed in a 2 bed 2 bath unit and it is very spacious. We stayed here two years ago. The rooms are kept very clean. Whenever something was not working they were quick to arrive and fix it. Went to... More

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Ocean City MD
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 November 2011
1
person found this review helpful

We are staying there this week, the fifth time. Obviously we love this resort. I was having trouble with a stiff neck due to the large pillows. Went to front desk to ask for a down pillow that would be smaller. The front desk manager said they had none. When I explained the problem he said he would see what... More

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Cleveland, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 November 2011
3
people found this review helpful

Excellent family vacation. Resort and beach are immaculate. Staff is wonderful. Planned activities for both adults and kids. Sports desk available to use kayaks, sailboats, snorkels, ping pong, tennis and beach/water volleyballs. Family friendly atmosphere. Enjoyed the access of other Royal Resorts (2 next door and free shuttle to others). Can't wait to go back! More

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Tenerife
Senior Contributor
25 reviews 25 reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 November 2011
3
people found this review helpful

We arrived after a very long flight from Tenerife in Spain via Barcelona/Atlanta was greeted by Thomas Moor Travel to take us direct to the resort qick and easy. What a great resort right on the beach, we stayed here for 14 nights in 2 bed 2 bath apartment. Can't fault anything except the noisie aircon and the food in... More

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See 3 more reviews by TenerifeThe_reef for Cancun
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 27 October 2011
1
person found this review helpful

We stayed here the last week of October when hurricane/tropical storm Rina came to town later in the week. The rooms were good considering the hotel is 30 years old. Our maid Georginia was great! The staff was lovely. The staff works so hard to please their guests. As for the food it was okay being Mexican/American you look forward... More

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See 2 more reviews by MGD11 for Cancun
Dallas, Texas
Senior Contributor
22 reviews 22 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 19 October 2011

We spent a fun week at the Royal Mayan in Cancun over the Fourth of July 2011. The rooms were very average. The poolside bar was great and the wait staff was nice and a lot of fun. We found the people staying there to be really friendly and outgoing (which has its pros and cons). We stayed free using... More

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Orlando, Florida
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 16 October 2011
2
people found this review helpful

We stayed on an RCI trade not knowing what to expect as we had never heard of the Royal chain before. I have to say, we were stunned with the value of this resort overall. There is an overwhelming good spirit of helpfulness and kindness from all members of the Royal team. Rooms were spacious and clean. Views were amazing. More

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Lake Placid, Florida
Senior Contributor
36 reviews 36 reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 15 October 2011
4
people found this review helpful

We had never been to Cancun before and we were a bit reluctant. A good friend is Mexican and they told us that it was a great place to go, and they were right. We selected the Mayan strictly on price. We went during the second week of October and since it was not season they gave us a price... More

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Washington Twp NJ
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 9 October 2011
1
person found this review helpful

We stayed at the Royal Mayan for one week in August. We were leaving the NY area and were very lucky to get out of the airport right before Hurricane Irene took hold. The Royal Mayan was beautiful. We own at the Royal Sands (a sister resort) but traded for this week so we could bring my daughter and her... More

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Additional Information about The Royal Mayan

  • Royal Mayan Cancun
  • Royal Mayan
  • Royal Mayan Cancun Mexico
  • Cancun Mayan Hotel
  • Royal Mayan Hotel
Address: Kukulcan Boulevard Km 17.5 L-49 | Hotel Zone, Cancun 77500, Mexico
Price range (per night):* RM308 - 502

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The Royal Mayan
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