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JW Marriott Cancun Resort and Spa

4.5 of 5
Blvd Kukulkan, Km 14.5 | Lote 40-A, Zona Hotelera, Cancun 77500, Mexico
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JW Marriott Cancun Resort and Spa
Ranked #18 of 175 hotels in Cancun
4.5 of 5 stars 1130 Reviews
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1,130 reviews from our community

What travellers say about this hotel
  • Very nice(35)
  • Pool area(33)
  • Casa Magna(28)
  • Ocean views(21)
  • Breakfast buffet(20)
  • Hot tub(18)
  • Lounge chair(18)
  • Room service(15)
  • Hotel zone(9)
  • Gift shop(8)
Traveller rating
    770
    233
    75
    38
    14
Only show reviews for Family (253) | Couples (329) | Business (60)
Date Rating
Chagrin Falls, Ohio
1 review
5 of 5 stars Reviewed 26 May 2012 NEW

We only had four nights and tried to make the most out of it. Loved the resort! The white sandy beach and plenty of chairs. My daughter enjoyed the blue water and waves. We had a chair (the most comfortable I've ever used) near the adult pool - quiet and overlooked the beach. The pool was clean and refreshing -... More

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The Woodlands, Texas
2 reviews
5 of 5 stars Reviewed 26 May 2012 NEW

My son and I just returned from staying at the J.W.Marriott in Cancun. I am a very hard to please traveler and this was my first time in Cancun. I had a wonderful experience from the minute I landed all through the week we were there. The hotel was beautiful and immaculate, our room modern and aesthetically pleasing, with such... More

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York, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 26 May 2012 NEW

This hotel is just perfect! Every detail is taken into account! The pool is beautiful ( infinity pool :-)), wonderful rooms with the most comfortable bed and lovely thick towels :-) I would go back tomorrow! More

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cubgirl4444
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 May 2012
2
people found this review helpful

It's a great deal. Food starts at 7:00 a.m. and ends at 8:00 p.m. with a few breaks for set up. Everything is yummy & you're treated like royalty! More

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See 2 more reviews by cubgirl4444 for Cancun
Long Island
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 May 2012
2
people found this review helpful

Beautiful Hotel on the beach in Cancun, great service, friendly staff. Stayed on Club 91 level, worth the extra $$ upfront, save a lot in the long run. One of the best deals in the Caribbean.My wife and I had a wonderful time More

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Corona, California
Senior Contributor
38 reviews 38 reviews
Reviews in 23 cities Reviews in 23 cities
163 helpful votes 163 helpful votes
5 of 5 stars Reviewed 17 May 2012
3
people found this review helpful

We stayed at JW Marriott Cancun for 2 days before venturing down south to the Riviera Maya. I have Elite Marriott Status and we used points for this stay. This hotel was the perfect start to our vacation. We booked our shuttle transfer in advance via their website with Best Day which can be highly recomended ($17 one way for... More

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Atlanta, Georgia
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 14 May 2012
4
people found this review helpful

Before going too far, let me share that this visit – May 10 through 13, 2012 – was our third to Cancun and to the JW Marriott or Marriott Casa Magna. My husband and I stayed at the JW in December 2009 and absolutely loved it – so much that we returned with another couple in May 2010 and stayed... More

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MarriottCancun, Public Relations Manager at JW Marriott Cancun Resort and Spa, responded to this review
19 May 2012

We really appreciate you took the time to write this review. We do might find ourselves in the need to ask for some confirmation in case the information in the reservation does not match what the guest tell us he or she is entitled to. We will always honor whatever is included in the original reservation. We have already shared... More

mexico
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 11 May 2012
5
people found this review helpful

Here are my 2 cents (more like my 2 dollars), about JW Marriott in Cancun. My personal comments are based on a comparison with other hotels I have stayed in Cancun and the Mayan Riviera, but have not all been reviewed in Trip Advisor such as the Ritz Carlton, Fairmont Mayakoba, Hilton (now Iberostar), Cancun Palace, Westin, Fiesta Americana Coral... More

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Plymouth, Minnesota
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 7 May 2012
2
people found this review helpful

We stayed here because JW Marriott's have never disappointed and this was the case here as well. The Club 91 offers snacks throughout the day and the opportunity to meet fellow vacationers. The pools are clean and child friendly - they even have an area for adults only if you'd like something a little quieter. The only negative was the... More

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Portland, OR
Senior Contributor
48 reviews 48 reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 May 2012
4
people found this review helpful

My wife, my son and I spent 4 nights here, during our recent trip to Cancun. We chose the Club 91 option, which we think was well worth the extra cost. First of all, it included free airport transfers by private van. We were contacted by Club 91 staff prior to our arrival date and were asked to provide our... More

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Additional Information about JW Marriott Cancun Resort and Spa

  • Jw Marriott Cancun Resort
  • Marriott Cancun
  • Jw Marriott Cancun
  • Cancun Marriott
  • Jw Marriott Cancun Hotel
Address: Blvd Kukulkan, Km 14.5 | Lote 40-A, Zona Hotelera, Cancun 77500, Mexico
Price range (per night):* RM587 - 1,146

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JW Marriott Cancun Resort and Spa
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