We are spoiled new-Yorkers and have been in Mexico 3 times and so far it is the best hotel here. We paid 1300 each for 7 days and the service and food went far beyond our expectations. The rooms were clean, everything is new, the personnel is helpful and polite. The food was fresh and the drinks were of the... More

The Riu Palace Peninsula, was the best hotel I have stayed in and I have stayed in quite a few throughout the Carribean. We just couldn't fault it and although we tried really hard to find something the only thing we could come up with was the beach, well lack of it. It was very rocky getting to the waters... More

We stayed here April 17-28. When we arrived we did have a few issues with the front desk and they were a little less than hospitable. They asked if we wanted 2 doubles or 1 king, and we stated that we would like one king. However, when we got to the room it had 2 doubles. When I called down... More

After reading many reviews I had my heart set on the newly opened 5-Star Riu Palace Peninsula. I was not disappointed. My Boyfriend and I ventured to Cancun on April 20, 2013 and from the moment we entered the Vegas style lobby we felt at home and very spoiled. We arrived at the hotel around 10am and were quickly checked... More

We recently stayed at the Riu Palace Peninsula, from May 3rd-May 10th. Our villa suite was always kept very clean, the turn down service at night was a nice extra. The fridge was always kept stocked, and the bar dipenser was good. I often read that the bottles were watered down, hey!, if you find it weak, just add more... More

This is without doubt the best All Inclusive hotel we have ever stayed in. We booked with Thomson, and flew from Manchester in the UK. We stayed from the 17th of April to the 1st of May, and during those dates, it was consistently hot, in the 30ºs, with an almost constant wind or breeze. So it was very pleasantly... More

it was quiet an awful experience all those all inclusive are all the same you are confined in a single place, with many people looking for free drinks (that are very bad by the way) and a small portion of beach that in this case was small and full of rocks...fodd is good but rooms designedby a crazy architect that... More

When I arrived to this hotel I questioned myself if I were still in Cancun. I spent 5 nights at the Royal and I was to stay 5 nights here. It was nice and modern but too modern for a resort in warm, sexy Cancun. Two staff members went above and beyond with their service and had me feeling special... More

Just back from 14 nights in this fabulous hotel. We have stayed in Cancun on 5 previous occasions at the RIU Palace Las Americas and we thought we would give this new RIU hotel a whirl. We were not disappointed the building is modern colourful and well designed. The staff from management to cleaners were, as always at RIU, happy... More