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Riu Cancun

3.5 of 5
Blvd Kukulcan Km 8.5, Manzana 50, Lote 5 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
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Riu Cancun
Ranked #39 of 171 hotels in Cancun
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4,518 reviews from our community

Traveller rating
    2,265
    1,264
    501
    287
    201
See reviews for
Families
680
 
Couples
1636
 
Solo
51
 
Business
34
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
arkansas
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

We booked a Junior Suite at RIU Cancun for our honeymoon in April. We used Lomas for our airport transportation and they were wonderful!! We were served drinks while we were checking in which was a very nice treat after a long day of flying. The hospitality at this hotel is amazing, the views are incredible and there is food... More

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Dallas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

Stayed at the Riu Cancun for a "girlfriend getaway" with 4 of my friends (aged between 35-44), from May 8-15, 2013. GREAT STAY!!! As always, I consider TripAdvisor to be a trusted source for info as I prep for a trip. This trip was no exception. I'm always amazed by the expanse of reviews, from "horrible" to "outstanding." As has... More

Was this review helpful? Yes 5
kent
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

Great hotel. Friendly staff, great atmosphere and lots of food choices. Excellent location with lots to see nearby. The staff get to know toy and remember what drinks etc you have, even where you like to sit. Would return.

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See 3 more reviews by Jones2009 for Cancun
Ashford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW via mobile

Just returned back from a weeks holiday at the Riu Cancun well where do I start. The hotel is about 40 mins from the airport. The hotel is in centre of Cancun we had a room on the 14 th floor which overlooked the pool and had a lovely sea view. The room had a free bar and the housekeeping... More

Was this review helpful? Yes 2
Rotherham, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

Riu Cancun has so many plus points but quite a few bad at the same time. Don't get me wrong the hotel is great but I would not return unless I knew certain things had changed. The Hotel building is magnificent and the location is fab but it is looking tired and quite shabby in places. Saying this though it... More

Was this review helpful? Yes 1
Lincoln, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 18 May 2013 NEW

I stayed at the Riu Cancun for 14 nights and I had the BEST time. The hotel itself is incredible and the views from our balcony were beautiful. The staff are so helpful and friendly. I travelled with my friend who had eaten at other All Inclusive hotels before and she said that the range of food was the best... More

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See 7 more reviews by lucyburgess for Cancun
Vingaker
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

We have recently coming back to Sweden after two weeks vaccation at this wonderful hotel. Probably the most fantastic vaccation we ever had. The hotel standard to be considerated as minimum five stars. The food were the most delicious food we ever have been eating at a hotel anywere in the world and believe me we have been to some... More

Was this review helpful? Yes 1
Markham
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

We were at the Riu for 10 days and were very satisfied with the hotel. Check in/Check out - quick, efficient, no problems. People at the front desk are very friendly. Food/Restaurants - Very good - Excellent. The Steakhouse, Brazilian, Lunch and Sport restaurants are all very good. The Japanese and buffet were excellent! Bars - Excellent. Our favourite was... More

Was this review helpful? Yes 2
cornwall
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

Great location. Staff were superb and hotel facilities were also superb. God room and great cleanliness. Food was amazing and great choices. Animation team were great, lots of activities to join in with.

Was this review helpful? Yes 1
Middlesborough
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

Would 100% stay here again, food and drinks are amazing (cocktails, beer, shots and much more) staff are friendly, sometimes lively and get you in a holiday mood! As for food there was plently of choice in the buffet and there is a Japanese and Steak house also which we didnt try. The rooms are clean and comfortable, yes they... More

Was this review helpful? Yes 2
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Additional Information about Riu Cancun

Also Known As:
Riu Cancun Hotel Cancun
Cancun Riu
Riu Cancun Mexico
Riu Cancun Hotel
Cancun Riu Hotel
Hotel Riu Cancun
Riu
Rui Cancun
Address: Blvd Kukulcan Km 8.5, Manzana 50, Lote 5 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Parking Children Activities Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Top resorts Hotels in Cancun
#29 Romantic Hotels in Cancun
#31 On the Beach Hotels in Cancun
#43 Family Hotels in Cancun
Price range (per night): RM611 - 1,010
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Located in "Corazone", Cancun's resort area. 14-storey main building and a 5-storey annex building. On the beachfront. Complimentary sun loungers on the beach. 20 m/65 ft. from a shopping centre. 10 km/6.2 miles from downtown Cancun. 20 km/12.5 miles from Cancun Int'l. Airport. Credit cards accepted: MasterCard, Amex, Visa ... more   less 
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Riu Cancun
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