Everyone from the front desk to Housekeeping to the "Drink Runners" by the pools were unbelievably friendly and accomadating. More

There are so many wonderful things I can say about the riu palace. We began by arriving and seeing the beautiful scenery.. The facility is meticulously cleaned and maintained. Yes, there is a smell but my boyfriend and I thought it to be a pleasant beach smell not anything that plagued our senses. We did have to wait until 3pm... More

My boyfriend and I spent a week at the Riu Palace in Cancun from March 1-8, and to be honest, everything exceeded our expectations! I've divided my thoughts about everything at the hotel into sections. -Hotel: The Riu Palace is stunning. It truly is like a Palace. As soon as you walk into the doors of the hotel you have... More

Just returned from a two week stay which included my wedding! The hotel is fantastic! Very clean amazing views and the staff can't do enough for you. Rooms are spacious and well equipped with an iron ironing board coffee machine fridge and optics! Everything is filled daily. Staff are all brilliant and will do a great job weather you tip... More

my boyfriend and myself originally booked the riu caribe and we were given the option to have a free upgrade to the riu palace and we were glad we did. i had to give up our ocean view room at the prior hotel to get into the palace but we "complained" about noise (since we were on the first floor)... More

My wife and I recently spent 4 nights in Cancun with some co-workers at the Riu Palace Las Americas on an incentive trip. The hotel was great with a classic colonial style throughout, including ornate columns, dark wood trim and a great veranda. The pool off the lobby, though seldom used, was strikingly beautiful. The main pool had constant activities... More

I would highly recommend the Riu Palace in Cancun! Great vacation, room was clean, service was exceptional - food wonderful Our next trip is to the Riu in Riviera Maya - can't wait More

This resort is at tops a 3 star resort, the room is large and clean; however the bathroom while large, only has a bathtub with shower head. The food was good although the ala-carte restaurants have only two dinner times 6:30 or 8:45; because of this, the wait staff tends to rush you and limits your selection. If you decide... More

This hotel was stunning from the time that we walked in. We arrived early and were able to check in three hours early which was awesome as we were beyond jet lagged from a 10 hour series of flights. The room was immaculate and well kept. We were on the fourth floor, just above the theater. We went to bed... More