Third time staying here. Convenient location to the Cancun convention center. Friendly service. Rooms are worn and dated. Requested a room change with a better view, no problem. Bathtub needs repairs, beds are very uncomfortable. Breakfast buffet is very good, served by the ocean. Rest of the food is terrible. No real beach, just concrete steps and platforms against the... More

I just returned from 5 days at this resort. I had a studio unit on the third floor with a partial ocean view and facing the hot tub gazebo at the property next door. Not unpleasant, but a little noisy at times, especially at night. I can tune noise out pretty well, so need to get out the earplugs. The... More

I am still sitting in my villa, overlooking the beautiful water, as I write this review. First, let me set some groundwork: the weather was terrible for 5 of the days that we were here. My family is also accustomed to doing all-inclusive when in Mexico, and we chose to save some money and not go that route this time.... More

The place is ok, but could be better. I'll stay there again in the future. It is aging, and they are upgrading, but they need to do more. It is nice to stay here, but expect 4 of 5 stars due to aging. Service is 5 of 5 stars. Staff is excellent. The restaurant is 3 of 5 stars -... More

I was using some expiring Hilton points for a couple of days in Cancun and stayed at this property. The Front Desk gives a very bad impression. It looks like it is from 30 years ago. It is clean but dark hole and I almost walked out. The staff was very good and once we got to our room things... More

We visited the Fiesta Americana in mid-May and the accommodations couldn't have been better. With a room that opened right up to the pool and ocean we were only steps away to the perfect beach spot for sun and relaxation. Happy hours occurred twice daily with an attentive beach wait staff at hand. Beach area provided readily available, free lounge... More

For our very first time at this hotel. We arrived 3 hours before check-in, not a problem at all, we were accommodated to use all the facilities at the hotel until our room became available, and we did, hitting the locker rooms to change into bathing attire so we could go to their pool and beach. Andres and Sylvia greeted... More

Being clean is a must for me and the villas are that and more. They are located right on the beach as is their restaurant. Amazing sunset while eating dinner is a must see. The best server is Alexander - great guy and very organized. If you are laying in a lounge chair on the beach try to get Sylvia... More

Great place, especially with a family (assuming you actually think staying in a Cancun tourist zone is 'relaxing') Good playground for little kids although I don't understand why they would have stone stairs inside of a playground for small kids. Mexicans have a completely different idea of child safety than Americans so if you bring children they'll have fun, but... More