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All 8 Chichen Itza hotels »

Best Western Hotel Chichen Itza

2.5 of 5
Main Street Piste, Chichen Itza 97751, Mexico
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Best Western Hotel Chichen Itza
Ranked #5 of 8 hotels in Chichen Itza
4.0 of 5 stars 91 Reviews
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91 reviews from our community

    Trip type
Traveller rating
    12
    47
    24
    6
    2
Date Rating
Buenos Aires, Argentina
Senior Contributor
44 reviews 44 reviews
Reviews in 18 cities Reviews in 18 cities
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 20 April 2012
2
people found this review helpful

Pisté is the perfect place to stay for the visit at Chichen Itza. It is a Best Western, nothing fancy at all - but ok - because it is cheap compared to other options. Check-in was quick and we got our room. Went to the pool, not totally clean, but it was nice anyway. Then we went to the light... More

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2 reviews
3 of 5 stars Reviewed 18 April 2012

Was there on 3/31/ - 4/1/2012 had problems with a/c they fix it right away when to use wireless Internet !!! Not working .. For the price is good drink I recommend go to oxxo next door is like 7 eleven because a beer is $3usd ontyne hotel restaurant and a beer in oxxo $4usd for 6pack .. Very close... More

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Saint Paul, Minnesota
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 April 2012

We stayed here before going to Chichen Itza. It is a very nice hotel. There are not many to choose from in Piste. The service was excellent. We checked in and walked around town. We had a room the overlooked the pool. It was large, bright and clean. It might be a little noisier if you have a room on... More

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Toronto, Canada
Top Contributor
115 reviews 115 reviews
Reviews in 33 cities Reviews in 33 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 28 March 2012

Hotel is conveniently located in Piste near Chichen Itza Ruins. There is no hotel right next to the Ruins. It is 1km away from the Ruins, but you can get Chichen Itza Ruins by taxi at 40-50 peso. Hotel has nice and relaxing garden with palm tree and swimming pool. Staffs are extremly helpful and friendly. They speak good English.... More

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See 3 more reviews by Eunwoo L for Chichen Itza
chichenuxmal, Owner at Best Western Hotel Chichen Itza, responded to this review
31 March 2012

We are very happy to learn of your experience with us! Thank you for sharing your thoughts with the traveling community. May we have the pleasure of another visit of yours in the near future, Muchas Gracias. More

Salem, Massachusetts
Senior Contributor
32 reviews 32 reviews
Reviews in 18 cities Reviews in 18 cities
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed 18 March 2012

This is a pretty basic Best Western hotel, but with the wood doors and tile floors you expect in Mexico. There were no real amenities to speak of, but the basic were there, e.g., shampoos and a blow dryer. There was a coffee maker, but I guess you had to request coffee, as none was left during my three-night stay.... More

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Moscow, Russia
Top Contributor
93 reviews 93 reviews
Reviews in 61 cities Reviews in 61 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 28 February 2012

Advantages: - fantastic location to visit ancient Chichen Itza, approximately 1.5 km away from the entrance; - great atmosphere inside the hotel, it is like real local hacienda with cosy and peaceful patio; there is a nice outdoor pool, small but quite deep to swim; here in the pool area birds were singing and drinking water from the pool -... More

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chichenuxmal, Owner at Best Western Hotel Chichen Itza, responded to this review
11 March 2012

Thanks for your FANTASTIC review ! Yes, we have been working hard to improve all aspects of our property... and it's great that you and our other guests appreciate them... it gives meaning to it all ! On behalf of all our collaborators, again, THANK YOU ! More

Cambridge, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 26 February 2012

A very nice hotel with a peaceful pool area in the back with large old trees and a little store next door and a bank machine. Easy walk or cheap cab ride to the ruins. The staff stayed up to meet us coming in late on the bus. Our room was quiet and clean and large. More

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chichenuxmal, Owner at Best Western Hotel Chichen Itza, responded to this review
11 March 2012

Thank you for your wonderful review. We greatly appreciate a satisfied and grateful client ! We hope to see you again soon!! Safe travels. More

Telchac, Yucatan, Mexico
1 review
4 of 5 stars Reviewed 21 February 2012

We were originally scheduled to stay at this hotel for 3 nights, but decided to extend our stay here rather than return to Merida over Christmas/New years. Upon arrival, the hotel staff were extremely courteous. Upon recognizing that my spanish was limited, they called upon Luis, the english speaking manager, and he was very helpful and welcomed us. They upgraded... More

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chichenuxmal, Owner at Best Western Hotel Chichen Itza, responded to this review
11 March 2012

On behalf of all our staff, thank you for your wonderful review. May we see you again soon ! More

Santiago, Chile
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 February 2012

The location is excellent, very close to the archaeological side. But it is noise. There is a continues noise, probably from the air-conditioner. More

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Erie, Pennsylvania
1 review
5 of 5 stars Reviewed 17 January 2012

Easy to find. Clean. My daughter says the fettuccini alfredo at the restaurant is the best ever. Close to the ruins - nice to be able to get to the ruins early when it was less crowded. Check in/out was easy. Pool a little chilly in December but still nice & the grounds were pretty. Open lobby was decorated for... More

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chichenuxmal, Owner at Best Western Hotel Chichen Itza, responded to this review
19 January 2012

We are delighted to learn of your good time with us ! Thank you for sharing your experience at Best Western Chichen Itza. We have made multiple improvements to the property and continue to do so. We look forward to having you and your family with us again ! More

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Additional Information about Best Western Hotel Chichen Itza

  • Chichen Itza Hotel
  • Hotel Chichen Itza
Address: Main Street Piste, Chichen Itza 97751, Mexico
Price range (per night):* RM182 - 342

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Best Western Hotel Chichen Itza
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