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Coral Princess Hotel & Resort Reviews, Cozumel

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All 58 Cozumel hotels

Coral Princess Hotel & Resort

3.0 of 5
Carretera Costera Norte Km 2.5, Cozumel 77600, Mexico
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Coral Princess Hotel & Resort
293 traveller photos
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Ranked #18 of 58 hotels in Cozumel
4.0 of 5 stars 392 Reviews
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392 reviews from our community

Traveller rating
    169
    143
    41
    25
    14
See reviews for
Families
67
 
Couples
158
 
Solo
9
 
Business
4
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Richmond, California, United States
1 review
“It's OK, but a little frayed around the edges.”
3 of 5 stars Reviewed 14 June 2013 NEW

Arrived at 11:00am. They let us check in early, which was nice. Had lunch in the restaurant. Not very good and overpriced. Went grocery shopping and made most of our meals in the room after that. Heavy rain that night. Water poured into the room through the old leaky doors and flooded the whole suite. The next night a lot... More

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Houston, Texas, United States
1 review
“Great Place”
5 of 5 stars Reviewed 9 June 2013

This is a great hotel on the north end of the island. I have been staying there about every other year for the last 13 years. The restaurant is very good. The staff makes you feel welcomed and at home. You don't need a car if you stay here as you can easiily catch a taxi to town and it... More

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JOSE ANTONIO R, Gerente at Coral Princess Hotel & Resort, responded to this review
14 June 2013

Dear Guest, I hope you are well, and thank you for taking the time to write your comment on TripAdvisor. I am very glad that you have enjoyed your stay with us at Coral Princess Hotel & Resort, furthermore your loyalty with us year after year, I certainly know my colleagues will be equally pleased to know their efforts are... More

Atlanta, Georgia, United States
Reviewer
3 reviews 3 reviews
“The view is the best”
4 of 5 stars Reviewed 7 June 2013

We have stayed at the Coral Princess. The view and the snorkeling are some of the best in the world! If you are expecting a five star room though, you need to lower your expectations. The accommodations are ok though for my wife since we go for the diving. The price is right for a nights stay, based on the... More

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See 2 more reviews by Brent B for Cozumel
JOSE ANTONIO R, Gerente at Coral Princess Hotel & Resort, responded to this review
14 June 2013

Dear Brent, I hope you are well and thank you for taking the time to write your comment on TripAdvisor, it is of us an excellent tool to keep improving. On the other hand, I am pleased that you have enjoyed you stay with us at Coral Princess Hotel & Resort, and you consider the snorkel and Cozumel ocean views... More

Nazareth, PA
2 reviews
3 helpful votes 3 helpful votes
“Great place to stay!”
5 of 5 stars Reviewed 4 June 2013

So glad we picked the Coral Princess. It is away from the hustle & bustle, but close enough to walk into town. The snorkeling is great, you just jump into the ocean from the small dock. Rooms are clean, fluffy towels and very comfortable beds. The staff is extremely friendly and helpful with anything you might need. Meals at the... More

Was this review helpful? Yes 3
JOSE ANTONIO R, Gerente at Coral Princess Hotel & Resort, responded to this review
7 June 2013

Dear Guest: I hope you are well, and thank you very much for taking the time to write your review on TripAdvisor, I am very glad that you have enjoyed your stay with us at Coral Princess Hotel & Resort. If there's anything else you need for the next time you come to Cozumel, feel free to contact me, I... More

Jacksonville, Florida
Reviewer
5 reviews 5 reviews
“Been back 20 times”
5 of 5 stars Reviewed 4 June 2013

Just went to coral for about the 20th time. Staff as always friendly and helpful. The closeness to the water is second to none . Food was good and he party night was fun. We are a family of all ages. All had a great Tim

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See 4 more reviews by susannas60805 for Cozumel
JOSE ANTONIO R, Gerente at Coral Princess Hotel & Resort, responded to this review
14 June 2013

Dear Guest, I hope you are well and thank you for taking the time to write your comment on TripAdvisor. I am very glad that year after year, you stay with us at Coral Princess Hotel & Resort. Sincerely I hope to see you soon. In name of all Coral Princess staff, we wish you a wonderful day! Antonio Rico... More

San Diego
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“Paradise Found!”
5 of 5 stars Reviewed 1 June 2013

This hotel sits on a beautiful sea wall with great snorkeling right out front. Turquoise has a new meaning when looking at the water from our room. We didn't spend too much time during the day at the hotel because we spent most days exploring Cozumel's beautiful reefs and beaches and every day coming back to a clean bright white... More

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See 5 more reviews by Chris R for Cozumel
JOSE ANTONIO R, Gerente at Coral Princess Hotel & Resort, responded to this review
2 June 2013

Dear Chris: Thank you very much for your review on TripAdvisor, I am very glad that you have enjoyed your stay with us at Coral Princess Hotel & Resort. I hope to see you soon on this beautiful island, to keep enjoying the wonderful reefs of Cozumel Island. Have a fantastic day! Best Regards Antonio General Manager More

mississauga
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“really enjoyed my stay”
4 of 5 stars Reviewed 28 May 2013

This is one of the finest hotels I have stayed in in Mexico. From the incredible views from my room (ocean view) to the great breakfast to awesome snorkelling, I can't say I've had a better time for the price. The staff is very helpful and friendly and want to make sure you are enjoying yourself, especially on their man-made... More

Was this review helpful? Yes 2
JOSE ANTONIO R, Gerente at Coral Princess Hotel & Resort, responded to this review
2 June 2013

Dear Guest: I hope you are well and thank you for taking the time to write your comment on TripAdvisor about our service. It's for me, a really joy, that you have enjoyed your stay with us at Coral Princess Hotel & Resort. I look forward to seeing you soon again in this beautiful island. Wish you a wonderful day... More

Mountain Lakes, New Jersey
1 review
1 helpful vote 1 helpful vote
“great place”
4 of 5 stars Reviewed 27 May 2013

.hotel offers spectacular views. the food was very good.it is not too crowded. the staff was good. the snorkeling was excellent. it is a man made beach but functional. the hotel is close to town. there are a variety of rooms. they are very clean. if you are looking for a mega resort this is definitely not your place. if... More

Was this review helpful? Yes 1
JOSE ANTONIO R, Gerente at Coral Princess Hotel & Resort, responded to this review
2 June 2013

Dear Guest: Thank you very much for your review on TripAdvisor, I am very glad that you have enjoyed your stay with us at Coral Princess Hotel & Resort.I apologize for the inconvenience of the wifi, we already fix it and now is working excellent. I look forward to seeing you soon on this beautiful island. I hope you are... More

Austin, Texas
Top Contributor
76 reviews 76 reviews
16 hotel reviews
Reviews in 31 cities Reviews in 31 cities
30 helpful votes 30 helpful votes
“3 Stars instead of 4 because of one staff member”
3 of 5 stars Reviewed 26 May 2013

The hotel is really a vacation club that will rent unused units. The facilities are adequate and the rooms are clean and roomy. We upgraded to a beach/ocean front view to the tune of $20 per day, which was a little absurd. However, there was very nice (mostly retired) people who vacation here year after year. Breakfast was included and... More

Was this review helpful? Yes 1
See 7 more reviews by JCntex for Cozumel
JOSE ANTONIO R, Gerente at Coral Princess Hotel & Resort, responded to this review
12 June 2013

Dear Guest: I hope you are well and sorry for the delay in replying. Thank you for taking the time to write your comment on TripAdvisor. I talked with Angel about the problem you had with the travel agency and your stay, and after that We personally contacted with the agency personnel and they told us it was a mistake... More

1 review
1 helpful vote 1 helpful vote
“Hotel for old people”
3 of 5 stars Reviewed 18 May 2013 via mobile

great snorkelling right from the beachfront BBQ dinner at monday was nice. We loved the pool. Room was not clean. Breakfast was small and not sufficient. WiFi doesn't work and there's don't have another computer to work

Was this review helpful? Yes 1
JOSE ANTONIO R, Gerente at Coral Princess Hotel & Resort, responded to this review
20 May 2013

Dear Guest: I hope you are well and thank you very much for taking the time to write your comment on TripAdvisor and sharing us your complains about our service. I would like you to know that our wifi did not work for an entire week because there was a Car accident close to the hotel, which caused a signal... More

 
 
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Coral Princess Hotel & Resort
4.0 of 5 stars 392 reviews
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Additional Information about Coral Princess Hotel & Resort

Also Known As:
Coral Princess Hotel And Resort
Coral Princess Hotel Cozumel
Address: Carretera Costera Norte Km 2.5, Cozumel 77600, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotels in Cozumel
#8 Romantic Hotels in Cozumel
Price range (per night): RM150 - 416
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Absolute relaxing ambiance. Designed to offer prime category services along the reef turquoise waters. The perfect place for couples who seek intimacy, families looking for unique bonding moments and others looking forward to make remarkable friend trips. ... more   less 
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Coral Princess Hotel & Resort
Carretera Costera Norte Km 2.5
Cozumel 77600
Mexico
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Sunset May 12 2013 Room 808 From the pool deck Outside on the balcony pic 2
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