We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Iberostar Cozumel

3.5 of 5
Costera Sur, km. 17,785, Cozumel 77600, Mexico
Hotel amenities
Iberostar Cozumel
Ranked #19 of 58 hotels in Cozumel
Show the lowest price for this hotel*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Expedia.com BookIt.com CheapCaribbean
and 9 more sites!
Traveller Reviews
Room Prices
Write a Review

2,276 reviews from our community

Traveller rating
    1,010
    790
    281
    125
    70
See reviews for
Families
528
 
Couples
795
 
Solo
27
 
Business
11
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Portage
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 13 June 2013 NEW

We have been to Jamaica and the Bahamas many times because my husband loves to dive, and he heard a lot of good things about diving in Cozumel, so we tried the Iberostar. First I have to comment on the cleanliness. It was as clean as the Sandals resort we stayed at in Jamaica but for about half the price.... More

Was this review helpful? Yes 1
Lakewood, Colorado
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 9 June 2013

This resort was almost heaven. We traveled here at the end of April with Apple Vacations - great flight on Frontier as always. The Cozumel airport was a hassle - two full flights arrived at the same time and they only had TWO people checking passports at immigration so there was a huge line. Once through that, customs was a... More

Was this review helpful? Yes 5
Hamilton, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 7 June 2013

We visited the Iberostar Cozumel mid April and had a blast! When we first came, check in was quick and smooth, and the lobby looked nice. I loved the wildlife at the resort, birds, peacocks, iguanas, cats, turtles, flamingo's. The food was really good and there was variety. The rooms are nice as well, they are built to look like... More

Was this review helpful? Yes 3
IberostarMexico, Quality Manager at Iberostar Cozumel, responded to this review
10 June 2013

Dear Customer We really appreciate your taking the time to share your experience with us; this is always welcome as it provides us with very important information for the improvement of our services. We are very happy to know that you had an amazing time with us and that you enjoyed the settings, facilities, wild life, food and entertainment. Our... More

Tyler, Texas
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 June 2013

This was my third trip to Iberostar and it’s still one of my favorite destinations. I went with my mom and sister this time, and they both enjoyed the stay as well. It’s the perfect place to relax on the beach, enjoy yourself and not worry about a thing. They take care of everything. The room was great; we even... More

Was this review helpful? Yes
See 2 more reviews by AleciaW for Cozumel
Toronto, Canada
1 review
5 of 5 stars Reviewed 6 June 2013

Absolute amazing time. My best friend and I went the week before Christmas and it was extremely worth it. Amazing shows every night, amazing people, amazing location and great food. Small enough resort so that there wasn't too much walking around. We got lost couple of times at night, but you learn your way around soon enough! The first day... More

Was this review helpful? Yes
New Hudson, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 June 2013

My family (husband and two daughters in their 20s) spent 10 days here. We had an awesome time and are saving to go back again. The Star friends and staff are AWESOME. I cannot stress this enough! They treat you like you are family and make sure you are well taken care of. They get to know you and greet... More

Was this review helpful? Yes 7
IberostarMexico, Quality Manager at Iberostar Cozumel, responded to this review
10 June 2013

Dear Guest First of all we would like to express our most sincere gratitude for your detailed review, thank you as well for taking the time to share your comments with other readers, as we are certain that your review will help others choose Iberostar Cozumel. It was a pleasure to have served you for the third time and for... More

Aurora, Colorado, USA
1 review
3 of 5 stars Reviewed 3 June 2013

The only down side to the Iberostar Cozumel is in the Food. The lack of variety of food is poor. Everyday, same meals / food options. Also meals that include a self creation like omlets or pasta dishes are incredibly slow. So to have one cook prepare one dish at a time creates long waiting times and cold food. I... More

Review collected in partnership with Iberostar

Was this review helpful? Yes
IberostarMexico, Quality Manager at Iberostar Cozumel, responded to this review
10 June 2013

Dear Customer On behalf of all the staff and the management we would like to thank you for choosing to stay at the Iberostar Cozumel for your recent vacation and also for all you comments; they are very important to us to keep improving our services for you and our upcoming guests. We are very happy to read that you... More

Kitchener
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 June 2013

We stayed at the Iberostar in March of 2013. We travelled with West Jet and booked through Itravel 2000. The price was right, the flight was good and the hotel met all our expectations. The resort is a nice size, easy to walk to anywhere. The pool is basically right on the beach which was great. The beach is okay... More

Was this review helpful? Yes 3
IberostarMexico, Quality Manager at Iberostar Cozumel, responded to this review
10 June 2013

Dear Guest On behalf of all the staff and particularly the general manager we would like to thank you for choosing to stay with us for your recent vacation and for taking the time to write your comments on your experience with us. We are thrilled to read that you really enjoyed the settings, facilities and the amenities of the... More

Terrace, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 June 2013

We would like to thank the people of Cozumel for hosting us on their beautiful Island. We spent the first week of May at the Iberostar resort. What a great time! The resort is clean. All of the staff are friendly. We thought the food was great. I suppose if you want upscale Fancy New York meals that is where... More

Was this review helpful? Yes 4
IberostarMexico, Quality Manager at Iberostar Cozumel, responded to this review
10 June 2013

Dear Client On behalf of all the management we would like to thank you for choosing to stay at the Iberostar Cozumel for your recent vacation and also for the time invested in writing your comments about your experience with us. We are happy to have provided you with an unforgettable stay, and it is cause of satisfaction to read... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 31 May 2013 via mobile

My family and I have been to Mexico 4 times!! We have been to playa del Carmen and we have been to Cozumel! At Cozumel we have stayed at el cozumelino and at iberostar. It was our second time to iberostar and we WILL be going back!! The food is awesome, the pool is awesome, the snorkeling is awesome, the... More

Was this review helpful? Yes 1
 
 
Iberostar Cozumel
Enter dates 1 night 2 nights
 
 
Occidental Grand Cozumel
Great value on a similar hotel
Cozumel, Quintana Roo
4 of 5 stars 2,143 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Cozumel
Trendy
The Royal Playa del Carmen
The Royal Playa del Carmen 4.5 of 5 stars 6,518 reviews
Family-friendly
Iberostar Quetzal Playacar
Iberostar Quetzal Playacar 4.5 of 5 stars 1,751 reviews
Luxury
Grand Bahia Principe Coba
Grand Bahia Principe Coba 4.5 of 5 stars 5,452 reviews
Good for business
Sandos Caracol Eco Resort & Spa
Sandos Caracol Eco Resort & Spa 4.0 of 5 stars 4,979 reviews
Show Prices ABS:HotelCheckRates-d530483?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d154883?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d593981?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d219156?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Cozumel hotels
Cozumel Palace 4.5 of 5 stars 1,776 reviews Presidente Inter-Continental Coz... 4.5 of 5 stars 887 reviews Occidental Grand Cozumel 4.0 of 5 stars 2,143 reviews El Cozumeleno Beach Resort 4.0 of 5 stars 2,715 reviews
Show Prices ABS:HotelCheckRates-d153002?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d153001?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d259238?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d153006?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 58 hotels in Cozumel, ranked by popularity

Been to Iberostar Cozumel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Iberostar Cozumel

Also Known As:
Iberostar Cozumel Hotel Cozumel
Iberostar Cozumel Hotel
Cozumel Iberostar
Iberostar Cozumel Mexico
Address: Costera Sur, km. 17,785, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Beach Fitness Centre Free Parking Restaurant Swimming Pool
Hotel Style:
#9 On the Beach Hotels in Cozumel
#11 Romantic Hotels in Cozumel
Price range (per night): RM513 - 670
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Directly on the beach, in a rocky, coral–filled cove with unspoilt waters. A paradise for diving and snorkelling. Sub-tropical mangrove forest. Bungalows in typical local style. Second-largest reef in the World. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Caribbean Online Mgt Corp., Venere, Amex, Olotels, VISIT US, INC. , Stentorian NV, Cheap Tickets, Tingo, HotelsClick and Hotels.com so you can book your Iberostar Cozumel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Iberostar Cozumel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Iberostar Cozumel
Show the lowest price for this hotel
Enter dates 1 night 2 nights
Show Prices