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All 57 Cozumel hotels »

Park Royal Cozumel

3.5 of 5
Playa Paraiso Km 3.5, Cozumel 77600, Mexico
Hotel amenities
Park Royal Cozumel
Ranked #22 of 57 hotels in Cozumel
4.0 of 5 stars 1076 Reviews
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1,076 reviews from our community

What travellers say about this hotel
  • Cruise ship(92)
  • Time share(74)
  • Snack bar(43)
  • HOT WATER(35)
  • Beach area(33)
  • Very nice(29)
  • Italian restaurant(28)
  • Infinity pool(24)
  • Ocean views(19)
  • Mexican restaurant(16)
Traveller rating
    385
    408
    146
    72
    65
Only show reviews for Family (239) | Couples (497) | Business (7)
Date Rating
Raleigh, North Carolina
Top Contributor
114 reviews 114 reviews
Reviews in 71 cities Reviews in 71 cities
242 helpful votes 242 helpful votes
4 of 5 stars Reviewed 21 May 2012 NEW
9
people found this review helpful

We stayed at the Park Royal for 3 nights after Easter and we had a pleasant stay. After reading a few bad reviews and some other problems we have encountered at other hotels I was really expecting the worst, but luckily no problems at all. There were a few things that made you say “Really?” but we just rolled with... More

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vestal, ny
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 May 2012 NEW
1
person found this review helpful

I have been staying at Park Royal in the spring and fall for the past several years. I highly recommend their operation. Their rooms are spotless, the grounds well kept, and the staff is extremely courteous and helpful. The food is wonderful! They have three restaurants and two snack bars on the premise. The restaurants are great with delicious food.... More

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DUBLIN, CA
Senior Contributor
29 reviews 29 reviews
Reviews in 13 cities Reviews in 13 cities
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 19 May 2012
3
people found this review helpful

Stayed May 12 to 19....RCI Trade, When we arrived at the hotel we were told to sit in the lobby and wait until our name was called...we were given a welcome drink...at that time the time share guy came and gave us his speech, we told him no...finally we went to go eat and look around until our room was... More

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g
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 19 May 2012
2
people found this review helpful

When my husband and I arrived at Park Royal we were very impressed with how beautiful of a place it was. The bellmen immediately took our luggage and we tipped them accordingly. It was easy enough to check in, but I could immediately tell that the front desk agents main priority was not customer service. They literally NEVER smiled and... More

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Howell, Michigan, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 15 May 2012
3
people found this review helpful

My husband and I stayed at this resort from May 4th to May 10th 2012. While getting through the airport was interesting, and our shuttle bus driver was a maniac. We finally made it to the resort. The instant we walked in, the place was amazing. The staff were so courteous, and nice. So helpful, even though some didn't speak... More

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iowa
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

Great resort,but be very careful of promises made during time share presentation.Make sure that anything that is promised to be included is in writing and on your contract. More

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Sydney, Australia
Contributor
18 reviews 18 reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 10 May 2012
3
people found this review helpful

This would have to be one of the cleanest resorts I have ever stayed at, the staff were constantly cleaning. Food was great and fresh something to suit all tastes and healthy choices for every meal. The restaurants were great, we booked in to each a couple of times. We did the time share speel which seemed to go for... More

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Montreal
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 8 May 2012
3
people found this review helpful

My hubby and I stayed at Park Royal for 2 weeks and had an amazing time. Here's how it breaks down for us: Grounds: Beautiful. Immaculately maintained, there are always workers out fixing or maintaining something! The vegetation is luscious and views from the infinity pools are amazing. My only real complaint is that the actual stone ground of the... More

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Appleton, Wisconsin, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 May 2012
3
people found this review helpful

Don't let anyone fool you. This place is awesome. So clean and everyone is so friendly! The entertainment staff was the best and so much fun! Pools are great and we had no problems getting chairs and we went down around 8:00 AM. We did do the time share and we not pestered at all. We said we didn't want... More

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Crossfield, Alberta
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 May 2012
6
people found this review helpful

This resort was a surprise. We travel to different locations in Mexico at least once per year usually twice and we found this resort to be very good. We flew into Cozumel airport via Westjet and were poolside within an hour. This vacation was for down time and we chose to travel after spring break to avoid the crowds. Food:... More

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Additional Information about Park Royal Cozumel

  • Park Royal Hotel Cozumel
  • Park Royal Cozumel Mexico
  • Park Royal
Address: Playa Paraiso Km 3.5, Cozumel 77600, Mexico
Price range (per night):* RM427 - 1,077

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Park Royal Cozumel
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