told me if I was disappointed to look else where in the island. this was in the afternoon after my wife, I and one other couple we invited bought memberships for their "privileged guests" points system. what a way to welcome the new members. surely a disconnect between the sales people and the "manager of food and drinks" should i... More

My biggest complaint is the fact that people are not respectful of other guests staying at the hotel. The floors throughout the hotel are marble thus the noise level from the slamming doors and people that don't know how to use their indoor voices can wake you from a deep sleep. The walkways all over the grounds are made of... More

Further to my visit back in 2008 in which I gave a very positive review of the resort, i'd like to give you my opinion now... First of all this is my 3rd time staying at Park Royal Cozumel. We bought into the time share fiasco back in 2004. In 2008 the resort was still trying to attract people and... More

Did 5 nights here with 2 other couples. Here's the quick and dirty: Pros: -rooms were clean -activities coordinators are good -cheap -pretty easy to get dinner reservations -despite some of the reviews we read, we didn't feel harassed by the staff to do the time-share presentation and I don't think we were treated any differently because we chose not... More

My husband and I just needed a 4 day beach and snorkeling vacation which I searched for over the last couple months. Park Royal fit the bill! A short taxi ride from the airport, quick check in, a fast "no thank you" to the gentleman who wanted to "orient" us, another gentleman who pulled our luggage to our room, and... More

The Park Royal is nice in terms of the grounds and rooms, but stay away from the timeshare people who lie and say a tour will last an hour or less. We had to say "no, thanks" to a buy-in to 4 different sales men before we escaped w/ a voucher for a car rental after 4 hours. Surprise, surprise,... More

Just returned from a week at Park Royal with friends. I'll start with the good. We thought the food was excellent. Different theme every night at buffet. Never did try the 2 specialty restaurants. The entertainment staff was amazing with our kids 7 in total ages 8-14. Their favorite was water polo everyday at 3:30. Hats off to Jesus, Tony,... More

We just got back from the Park Royal and had an amazing time. My kids had a great time. There were a lot of other kids for them to hang out with. The facility is spotless. They are constantly cleaning from early morning to late into the night. They try very hard to keep it clean. There are 3 pools.... More

This is a fabulous resort! The facilities are clean and modern, staff is exceptional, beaches and scenery are exceptional. We had an all inclusive package and our only complaint is the food. The food at the restaurants was quite bland and lacked spice. Bring your own hot sauce. We will definitely be back More