Dear Travelers,
My husband and I just returned from another week in wonderful Cozumel at El Cid La Ceiba. As many of the other reviews have said, the staff there is wonderful!! Marco helps you get great prices on rental cars. Ester and Heather make SURE everybody is HAPPY. The wait staff in the restaurant cannot be beat anywhere. Eli...
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My parents have a time share and we stayed here at La Ceiba. Very laid back and clean. The pool area was nice and the beach part was nice to lay out in. The snorkeling was awesome, probably one of the best places over all the places we where at in Cozumel. The Restaurant was very good. I love pork...
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Thank you very much for sharing your comments about your recent stay with us, we just really appreciate every single word your wrote. I am sharing your kind comments with all my staff.
next time you must have to try our baked piglet (lechon al horno), is pork similar of cochinita pibil, But with different species.
Once again thank you...
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We booked a day pass through cozumelforaday and weren't sure exactly where or what we were getting ourselves into. :) In fact, I'm addicted to trip advisor and we booked our day pass hours before our cruise left so I did not get a chance to double check on here. Though, by looking at past reviews..I would have been excited!...
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On behalf of all El Cid La Ceiba staff I want to thank you for your fantastic review and for your preference.
We will share your comments with our staff, specially with the Food & Beverage Department.
We are so glad that you and your family had a great day with us and I hope to see you very soon.Sincerely
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I have been going with friends and family to La Ceiba for over 10 years. We go every spring to snorkle. One of the fantastic things about La Ceiba is that the reefs are right outside your window. We just have to walk a few steps and we are there !! The staff is great very helpful and friendly. We...
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Thank you very much for being part of our beautiful and exclusive El Cid family, We are extremely grateful to be your host again and again and again Your home at the Mexican Caribbean . we`re very glad you enjoyed your staying as always.
Waiting to see you very soon.
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Stayed for two nights in early may in a one bedroom, all inclusive suite. Room, staff, drinks and food were outstanding. Front desk personnel were particularly helpful and always smiling. Food and service in the restaurant was very good. The location of the restaurant, partially over the water, is spectacular. Ester, the room manager, helped us get the room we...
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We would like to thank you for taking your time and post your comments on TripAdvisor; believe me your feedback is really appreciated.
I'm glad you enjoyed your staying with us; it was a pleasure being your host
Once again, thank you for sharing your experience. We hope to see you again in a near future;
Sincerely yours
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The staff at La Ceiba are wonderful and helpful. The dive shop and staff were also great! Luis is a wonderful dive master - very patient, knowledgeable and kind. The rooms are comfortable but the kitchenettes definitely need updating. The restaurant and bar are in a beautiful setting right on the water! The major problem with this resort is the...
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We`re so glad you enjoyed our services, our staff is great, they know how to make you feel totally relaxed after an exciting day of vacations. we have taken notes to your pleasant recommendations.
Hope to see you soon, you know Cozumel and in particular El Cid la Ceiba will make your vacation time unforgettable.
Cordially
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We visited La Ceiba again April 22 to 29 and were saddened that our old friend, Salvador Sanchez Meza, the general manager, had been promoted to a new position within the ECVC organization. He will be missed by many. The good news is that the La Ceiba did not miss a beat in providing excellent service, food, and the very...
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Reviewed 15 April 2011
Reviewed 4 May 2010
Reviewed 31 January 2012
Thank you very much for your kind words, they mean a lot to us, we will be waiting for you,and next time , when you come back you will enjoy even more, we will make sure about it, thank you for choosing our hotel, it is always a pleasure to have good guests like you, We will share your comments...
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My wife and I recently spent two weeks at El Cid La Ceiba Beach Hotel in Cozumel. We did 10 dives while there at their on-site dive center, Babeica Dive Center. My wife has been certified since 1976 and has gone diving in many countries over the years, and I was Advanced Open Water certified last year. We were very...
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Thank you so much for your comments and I will make sure everybody knows that you are pleased with our services, specially the Dive Shop and by the way our dive shop manager Juan Carlos is always working in the update and good maintenance of the equipment so he will know he is doing a good job.
Again thank you...
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La Ceiba is right on the beach and has very easy access to snorkeling which is the main reason I go to Cozumel. Within 10 feet of getting into the water there are all kinds of fish and plant life. For days when we are not up for driving around this is great.
The staff is very nice and helpful....
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Thank you very much for sharing your comments about your stay at our El Cid La Ceiba Beach Hotel. We feel very excited to know that you are planning to come back as we feel very honored for your kind words about our daily work. I look forward to see you again next year.
Warmest regards
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My husband and I just spent two weeks at El Cid La Ceiba in Cozumel. The rooms were lovely, the front desk, restaurant, housekeeping and concierge staff very friendly and helpful. Marco was especially helpful at the concierge desk. The on-site dive shop, Babeica Dive Center, is excellent and I've been a certified diver for over 30 years. We were...
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On behalf of ElCid La Ceiba Beach Hotel we want to thank you and your husband for choosing us and share your experience with other travelers.
We will let Marco know your words so he keep doing a good job and will be waiting for you for your next trip.
Andres Maillard
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