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Secrets Maroma Beach Riviera Cancun

4.5 of 5
Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa del Carmen CP 77710, Mexico
Hotel amenities
Secrets Maroma Beach Riviera Cancun
4.5 of 5 stars 3366 Reviews
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3,366 reviews from our community

What travellers say about this hotel
  • Room service(282)
  • Very good(227)
  • Entertainment staff(170)
  • World cafe(158)
  • Ocean views(145)
  • Preferred club(135)
  • Pool area(128)
  • Breakfast buffet(103)
  • Lobby bar(95)
  • White sand(95)
Traveller rating
    2,648
    518
    123
    52
    25
Only show reviews for Family (125) | Couples (2863) | Business (65)
Date Rating
Farmington, Michigan
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 26 May 2012 NEW
4
people found this review helpful

Secrets Maroma Beach is hands down THE resort destination for anyone who is in search of the most romantic, beautiful, relaxing vacation that is made perfect by the absolute best service in the world! We took the advice of one of the other reviewers and emailed the Chief Concierge Mr. Ivan Santos at chiefconcierge.semrc@secretsresorts.com to ask if there was anyway... More

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Augusta, Georgia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW
4
people found this review helpful

I picked this resort, as my wife and I had stayed at Secrets Wild Orchid in Jamaica last year. Neither disappointed. SMB had excellent bar/beach/pool service. Probably the best of any resort Ive ever stayed at. The beach was nice, chairs were pretty easy to find, etc. They have a "don't put your stuff on a chair at 7am and... More

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Vancouver
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW
3
people found this review helpful

We were there for a wedding and I would say as far as resorts go in that area, you would be hard pressed to find a better one. It really depends on your travel style though. We have traveled around the world and like to really experience some of the nature and culture in the areas we visit. It was... More

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Nashville, Tennessee
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW
4
people found this review helpful

My wife and I just returned from Secrets Maroma. We spent a week there for our 1st wedding anniversary. The level of service was unbelievable. Most of these reviews have covered all the pros and cons, so all I can add is suggestions from our experience: -Yes, the road entering the resort is terrible. Not sure if it is due... More

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See 2 more reviews by zaq305 for Playa del Carmen
Melbourne, Australia
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW
7
people found this review helpful

We traveled all the way to Secrets Maroma Beach from Australia for our honeymoon. This hotel was nothing short of exceptional and exceeded our expectations. From the minute we arrived we had amazing service where staff bend over backwards to please. Quality of the facilities and the rooms was breathtaking. We had the preferred club junior suite with tub on... More

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Columbia, TN
Top Contributor
51 reviews 51 reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 24 May 2012 NEW
7
people found this review helpful

We really enjoyed our stay at Secrets Maroma! There were lots of ups, and a few downs, but overall this resort was excellent! For our honeymoon back in August 2011, we went to Antigua and stayed at Jumby Bay, which is the complete opposite of Secrets Maroma in terms of activity. Since that was the only other all inclusive we've... More

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nj
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 24 May 2012 NEW
2
people found this review helpful

Just came back from secrets maroma beach, have to say it was one of the best vacations i've ever had. After I poured over the reviews of hotels at playa del carmen, I picked secrets and have to say that I was not disappointed. We just got back and all my boyfriend and I can say is that it was... More

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St. Albans
Senior Contributor
31 reviews 31 reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 24 May 2012 NEW
4
people found this review helpful

I just returned from our 1 week holiday and have promised myself not to let the fact that it rained pretty much the entire time for 6 out of 7 days taint this review.I have been told it was highly unusual for this time of year. I pretty much agree with most of the positive reviews on Tripadvisor and there... More

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Berkshire, UK
Contributor
19 reviews 19 reviews
Reviews in 11 cities Reviews in 11 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 24 May 2012 NEW
2
people found this review helpful

This was the best place we have stayed in in Mexico. The service here is fantastic. They do everything possible to make you happy, and tipping generally is not expected but well appreciated when given. We visited 12 May for 10 days celebrating an anniversary. I'll just add a few things that others haven't commented much on. The evening enternainment... More

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London
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 23 May 2012 NEW
8
people found this review helpful

We stayed at Secrets Maroma from 1/5/12 to 10/5/12 and I have to agree with all of the positive reviews of this place, it's awesome and that's an understatement. The room was lovely, huge comfortable bed, spacious and beautifully clean. The food was fantastic, there are about 7 restaurants and they're all as good as any you'd find in the... More

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Additional Information about Secrets Maroma Beach Riviera Cancun

Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa del Carmen CP 77710, Mexico
Price range (per night):* RM1,254 - 3,330

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