First of all, the place is beautiful and well maintained. The staff is very friendly with an exception or two, and we had a good time. We converged on the place as a group. My wife and I exchanged through RCI and others purchased vacation packages. They have plans to grow the place even larger than it already is, but... More

fist off all special thanx to Jessica Serrano (receptiones) for going uot of her way to get my wifes flowers and the room decorated. Also thanks to Itsel (recep) and Abraham (bell boy )for all there help.Verry beautiful, clean and frendly resort. The food was great, the staff treats you so good, room where clean and comfortable ,very quiet at... More

This is one of the best resorts we have ever had the pleasure to stay. Very beautiful, clean and ecofriendly, with lots of activities to partake in. The pool is enormous, there is kayaking and snorkeling, cenotes on sight and transportation to other local attractions such as Mayan ruins and ecofriendly water parks. The staff is very friendly and makes... More

First off, the resort itself is very nice and the food was very respectable! In regards to the Time Share, you will be cornered multiple times and they say it will last 90 minutes....it lasts 3-4 hours. We caved and purchased the timeshare/ travel club membership and were promised that we could cancel within 5 days. On day 3, I... More

This place is amazing; The facilities are ecofriendly, great view, with cenotes inside the property. But there are two things that deserve particular mention, one is the service (all the staff treat the guest in a way that makes you feel special) and the food (God...). We have to return to that place again. More

This resort practices what it preaches with regard to sustainability. The resort's stewardship of the mangroves, unique cenotes and critters that live on the reserve is notable. The activities like kayaking and snorkeling and nature walks are easy for people of all abilities, but still fun and truly interesting. The pool is saline, and doesn't irritate your skin. I noticed... More

The whole expierance was great, the staff very attentive the food was great in all the resturants. The drinks were good. (a larger beer selection than Carona or Carona light would be nice) The activities were fun. Plan to return again one day. More

Our 6th tip to TR in 4 years and it keeps getting better each time. As owners we stay in the Condo building which now how has Butlers on site. you get to check in here, not at the main building. same with check out. These guys were great, Benito, Juilo and Francesco. They caterted to our every need and... More

The thing I like most about Hacienda Tres Rios is the staff. The food is spectacular, the amenities are luxurious, and the view (up to watch the sunrise every morning) is breathe taking. But I believe the best part, after three trip to H3R is the staff. They are always very friendly and accommodating. Samuel greets us as if we... More