I booked through expedia, so I didn't have the privilege of choosing a specific room. My family and I stayed in the Reef building on the first floor which was great because we had direct access to the pool. Rooms were clean and staff was always cleaning the hallways and pool area. The resort is right next to the beach... More

My husband and I visit the Play region a lot and have always LOVED the looks here. We did a timeshare presentation (vacation ownership) for $150 and really fell in love with the place. We ended up buying a $5000 small program to try it out. Talked to the staff ad nauseum (including the owner supposedly) and really thought we... More

This was my first time at El Faro and would definitely recommend this hotel. It has an outstanding pool that is 9 feet from the beach, a good restaurant for easy appetizers while relaxing at the beach or pool. The staff is friendly and really helpful. The rooms we stayed in were great (we had a large group of 12... More

My bet is that those who have posted complaints about the front desk staff gave the front desk staff reason to act as they did. I want to distinguish between the front desk and the concierge as I only interacted with the front desk staff and found them to be helpful with taxis, planning self-guided adventures, renting a car, and... More

Been back a week from our second family vacation at El Faro. Both years we rented Reef 202 directly from the owner Shawn through VRBO. He is really easy to work with and always answered any question we had within a day of asking. We again had a great time and loved both the location of El Faro and the... More

This place is full of time share selling people. They pressure you, hound you, a most unpleasent experience. Great location, food is lousy, beach s crowded, hygiene levels really low and staff is grumpy and unhelpful. Service on the beach is poor. Pay the waiter a $20 and you may get service. Choose anywhere else....

We recently returned from a week stay at El Faro. We had a three bedroom unit- 4 adults and 3 kids. Plenty of room in condo. They provide bottled water to use. Nice kitchen with plenty of kitchenware to use (although we did not use it as there are plenty of restaurants to chose from close by). Pool and beach... More

This was our second stay at El Faro. There have been some changes for the worse but, overall, the benefits of El Faro win out over the drawbacks. The location is ideal, right on a beautiful part of the beach and a block away from the action but far enough away that it is not loud at night. Every room... More

Firstly I want to say we really enjoyed our vacation but just cant quite recommend the El Faro. The reviews posted by others were a great help in picking this complex which has many great things. The beach is beautiful on both sides of this complex the beach is not nice and has eroded almost completely away in spots. The... More