Just came back from Playa. It never disappoints. However the choice of hotels for your visit can make or break your comfort of stay. This hotel is a boutique. Very clean. In the heart of the action. Good choice for singles. However if you want quite, room service, pool, unleaky ceilings and honest house keeping this isn't the place for... More

This was my third stay in Hotel El Punto and I've never been disappointed. The staff is very warm and welcoming. The rooms are contemporary, spacious with comfortable beds. Like I said, this was my 3rd time staying in this hotel while traveling alone. The location is close enough to all the bars and nightclubs that you can go out... More

I recently bought the groupon to stay at this hotel and what a great purchase it was! Really enjoyed my stay there with my boyfriend, staff was incredibly helpful/nice, customer service was excellent, went the extra mile to please us. I went to the roof bar as well and was pleasant, good music selection. The only thing that I did... More

This is a boutique hotel that is right in the heart of Playa Del Carmen and it's glorious 5th Avenue. The hotel is on 8th Street. The stretch of Playa mainly is 5th Avenue (2nd street to 34th street is where all the nice hotels/restaurants/cafes are). We had amazing service by the front desk, Roberto. He suggested incredible restaurants, excursions,... More

I really don't get these other reviews ab the staff. We thought the staff happened to be the best part of the hotel. We stayed fri (10th)-Monday (13th), right before we headed north to an all inclusive. We wanted to stay downtown and experience playa for a few days, so we picked this hotel primarily for location (which is perfect).... More

The hotel is a small boutique hotel close to everything. Staff was pleasant the beach was lovely and the room was comfortable. I would recommend getting a room not facing 5th ave. The breakfast restaurant recommendation was great! Would gladly stay here again!!!

Upon arrival into Playa del Carmen, I was a little nervous of the surroundings. Our cabs didn't know exactly where the hotel was so we took the long route. It was such a pleasant surprise to pull up to the hotel's exterior and see it surrounded by Mariachis playing at the restaurant across the street, people strolling, and so much... More

My partner and I enjoyed our stay at El Punto, Playa Del Carmen. The room was very clean and modern, all the amenities mentioned when booking were there. The wifi was very good ( I had full bars constantly. Music was audible at night but I had no trouble sleeping, and if people were partying perhaps I was going to... More

The place looks exactly like the pictures! The rooms are very clean, the bed is big and very confortable. Travel to playa with girlfriend and another couple, and the location was excellent, close to a lot of restaurants, and all the action at 5 av. Our rate did not have the breakfast included but the hotel staff was helpfull giving... More