good location and food, beach was the place to sunbathe because people from the sister hotel came to our pool, but in fairness we went there for the 5o,clock mad hour. i will explain,the buzz you got there meeting people and best of all talking to the yanks and canadians,who could not get there heads rounds us brits flying 10... More

I visited Mexico and stayed at this wonderful hotel with my partner and 2 children aged 9 and 13 in February this year for 10 nights. I must confess it wasn't our first choice - that was Barbados but we couldn't the holiday we wanted so had to change destinations. I did have reservations about going to Mexico and was... More

First, the good. The beach sand in front of the hotel was very nice – the water and waves are great. And no beach hawkers. Staff was for the most part helpful and spoke English, Spanish, German, and French – one waiter even spoke all 4! Pools were refreshing, and lounge chairs were always available. Buffet food was passable. Dinner... More

We stayed in the Riu yucatan in April 2013 just before it was due to close for refurbishment this summer. The hotel is on a lovely beach in a great location in playacar at just a 30 min walk from playa del Carmen. The hotel itself has lovely gardens and a very natural feel to it. The food was good... More

Three of my girlfriends and I booked an all-inclusive stay at the Riu Yucatan through CheapCaribbean.com. We were looking for a relaxing vacation, and that's exactly what we got! We spent most of our time at the beach, which was beautiful and clean, and we never had a problem finding chairs throughout the day. We also took advantage of the... More

We went on comp because the AC in Jamaica broke down for a few days so they comped us and we went here. Hotel needs renovations and I understand from the cab driver it is closed this month for just that. Nice walk to stores. Tried to see the Rui palace next door,wouldn't let us in...food awful,but lots of it.... More

Visited this hotel in Jan 2013 and as this our second visit my partner and I knew this hotel staff could not fault them, they were very helpful and friendly nothing was too much trouble. Rooms could do with a bit of TLC. But we believe they are doing this during April until June/July. They need to do something with... More

From arrival to leaving the staff could not have been more friendly,helpful or more attentive.The rooms were spacious,very large comfortable bed. The restaurants had a fabulous selection of any meal you could of wanted and again the staff were first class,apart from the main restaurant you choose to eat in the Asian,Mexican or Steak House on any night by simply... More

We just returned from the Riu Yucatan. Wow! I can't say one bad thing about it. Our experience was great. Staff couldn't have been nicer, food was varied, plentiful and great, pools and beach were clean and safe, entertainment was offered day and night, our rooms were spotless, well stocked and nice and cool. The common areas and out side... More