Perfect place. High quality food, and, most of all, the service. People always smiling and trying to make you feel in paradise. Best vacation ever. Room is clean and good space. We got a ocean view and its really nice and worthy. Restaurantes are so nice, and not crowd. It was better than i could ever imagine. Everybody should stay... More

I have so much to say, I don't know where to start. I'll break it down RESORT: All Inclusive. Top shelf liquor, not the stuff out of the plastic bottles you get at other resorts. The cleanest place we have ever been. They are constantly cleaning this resort. The size of this resort is very manageable. Under 200 hundred rooms.... More

We had stayed at Playacar Palace about a year ago and were pleasantly surprised at the quality of food and the level of service we received. This year there were no surprises - just the same level of service and food as the previous year. The spa has been relocated to the resort instead of being at the golf course.... More

I am a member of Palace Resorts. I stayed at Playacar in Dec 2012 & Mar 2013. I rented an apartment in Playa del Carmen upon check-out in March. The staff have been very helpful: Carlos at Front Desk, Aline, Cesar, Victor & Alexander in Animadoros (Activities Directors), Mara & Nataly in Public Relations, Juana, Pearla, and Roman as bar/service... More

We stayed at the playacar palace on may 13th for the first time. We had stayed at the beach palace and cancun palace in past years. We really enjoyed our stay. The staff was welcoming starting with a cold towel, fruit juice, chocolates and a flower while we were checking in..a nice touch after a long day of travel. We... More

It is a sad day for me to sit and write this review. This resort has previously been our favorite destination in Mexico. My kids have grown up vacationing there. But after our last trip, I can no longer recommend this resort. A disclaimer: this review is written by someone who has previously been to this property at least a... More

We had such a great time at the hotel and would certainly consider coming back. The hotel amenities were great and the staff did everything to ensure we had everything we needed. Drinks service was efficient at both the pool and the beach, the food was delicious and the room was perfect. We used a portion of the resort credits... More

Playacar Palace was an excellent choice for a quick girls weekend. The resort is meticulously maintained and is in a fantastic location, walking distance to 5th Avenue. The staff is incredible and went out of their way to insure every need of ours was met. I am not a fan of all inclusives but Playacar has forced me to reconsider.... More

Playacar is a great place to stay when visiting Playa Del Carmen. It is an easy walk to 5th Avenue. The service is good and the food is tasty. The concierge is helpful with booking tours and making suggestions. The pool was always clean and inviting. The waiters are abundant and always ready to take your order. This has nothing... More