My daughter and I stayed at the Gran Porto Real on our first mother/daughter vacation. I must say that the resort is fantastic! This is by far my most favourite of all the all-inclusive resorts in Mexico that I have stayed at. The rooms are very clean and spacious and every day the cleaning staff left us towel art which... More

We (wife and I) booked through our long time travel agent. Just returned home on the 14th. We have a 16 month old daughter and while we love her completely, mama deserved some time away. After arrival at the hotel*, we were treated like honored guests. After check-in, the bell-hop carried out 1 suitcase to guide us to our room.... More

We booked the premium beachfront walkout suite but it was a huge disappointment. First of all there is no beach access right from the room and secondly the beach is absolutely disgusting. It is full of sandbags, coral, and sewer. I love the water and spend most of my time in the ocean when I am on holidays: in this... More

This makes visit # 6 for us. And it keeps getting better!!. The staff , from the reception all the way thru the restaurants, bars & beach are like family to us. Too many names to mention, but please make it known that every single person we dealt with has a very special place in our hearts. We keep going... More

My daughter and I received relaxation massages from Julianna and Ana...they were wonderful. Worked out the knots and soreness and now we are ready for more fun in the sun w the grand baby. Great massage ladies!

The location of this resort is amazing. You can reach the Fifth Avenue shopping area walking, in five minutes. If you walk all the way to the end of Fifth Avenue you can go to the beach and walk all the way back to resort as the beach is all free access. The beach at the resort itself is ok... More

The location of this hotel is excellent, near Fifth Avenue for shopping and restaurants, close to the pier for a day trip to Cozumel, and 45 minutes from the Cancun Airport. The rooms are clean and the staff does seem to work hard to please the guests, but it seemed to be a lot of unfocused activity rather than a... More

we have just returned from 2 weeks at the gran porto real resort playa del carmen. best holiday ever. everything was fantastic.our room , the food, the pool, the beach , the staff absolutely fantastic..... we are now saving up to go again....

My daughter and I just returned from a pleasant week at the Gran Porto Real. The room was identical to the photos at their website - beautiful, clean, comfortable beds - the maids were wonderful, and the daily towel creations were amusing. The shower could have been warmer, but since the temperature was quite hot (upper 80's most of the... More