Just returned home from a week at the Riu Palace Mexico - This is the 3rd Riu Palace in Mexico in which we have vacationed. Never disappointed! Check in was great - we were a little early for check-in and had to wait until 3pm. No big deal - had lunch and walked around which gave us time to check... More

We traveled to Riu Palace Mexico from April 1st to the 7th with another couple. The hotel is newly remodeled and very nice. We were not big fans of the room layout or the pink/purple color schemes, but they were minor compared to all the great features of the property. There are several smaller pools vs the one large pool... More

I want to begin by saying that I am no stranger to all inclusive resorts, having stayed at numerous Iberostars and Rius in Mexico, Dominican Republic, and Jamaica. I have also previously stayed at the Riu Palace Mexico, prior to it being remodeled in Fall 2012. I wanted to write a review back then, since even then it was the... More

The hotel is very nice. Food was delicious. Even though the reservation stated gratuity included, we made sure to always have dollars on hand when possible to tip.. Staff works hard and all very friendly. Beach is gorgeous. Also, Our camera was stolen here between April 30th - May 1st 2013. If anyone happens to have any information in regards... More

This hotel is the best that we have stayed in. Thomson group and Riu hotels must be congratulated on putting this package together.The staff here always greeted us with a `hola` and they smiled and smiled and smiled and went about whatever they were doing like a well trained team which they obviously were.The room was very clean and comfy,and... More

Just got back from this fabulous hotel, having stayed at the (currently closed for refurbishment) Riu Yucatan next door twice previously. I have to say, even though I loved the Yucatan (and actually shed a tear at seeing the demolition going on) the Palce is a big step up on so many levels. I will try to keep this as... More

Just came back from an anniversary trip. Hotel was great. Service was excellent. Food was great. Our favorite restaurant was chill is Can,t go wrong. We went on two fishing trips. 10 minutes from hotel is fishing with Ivan.com. Although we did not catch a bunch of fish it was not for lack of trying. They tried everything and I... More

Partner and I thought the hotel and staff was just 'perfect'!! Room was spacious and the 'moans' about the toilet is just picky. My partner is 6ft 2ins and he had no trouble getting in. Can't believe how friendly and well coming the staff were and also the people of Mexico - they truly made our holiday most memorable. Food... More

This was our fifth time in "Riu Palace".Twice we tried "Riu Palace" in Cancun,two times in Playa-del Carmen. All this years it was OK! But this our trip on the end of April 2013 was just amazing!Starting with our first experience with FRONTIER AIRLINES.Very friendly team on the plane.Thank you so much!!! We also never seen so many friendly,smiling faces... More