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Blue Diamond Riviera Maya by BlueBay

4.5 of 5
Carretera Chetumal - Puerto Juarez Km 298, Playa del Carmen 77710, Mexico
Hotel amenities
Blue Diamond Riviera Maya by BlueBay
Ranked #51 of 184 hotels in Playa del Carmen
4.5 of 5 stars 57 Reviews
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57 reviews from our community

    Trip type
Traveller rating
    35
    15
    3
    3
    1
Date Rating
Delray Beach, Florida
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 22 May 2012 NEW
2
people found this review helpful

We stayed four nights at the Blue Bay Blue Diamond Resort. The resort was beautiful, the staff was friendly and helpful, the food was mostly excellent. Our room was well appointed and was so private we felt like we were in a tropical villa. There was an entire wall of sliding glass doors looking out over a stream and trees... More

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Dallas, Texas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

The Blue Diamond. Instead of a monstrous, in-your-face all inclusive, it was built along a small river, lagoon, and cenote, using the natural habitat to seamlessly shape the property. Over two miles long and very feng shui! Premium liquor in the mini fridge and restaurants, and no buffets at this all-inclusive. A la carte only! We also had cold champagne... More

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Toronto, Canada
2 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 May 2012 NEW
2
people found this review helpful

While planning we've shortened our stay at the Blue Diamond to 2 days after reading a few alarming reviews, and are really regretting it. I would definitely plan a longer stay at the resort in my next trip. I want to give the hotel 4 1/2 stars but the option wasn't there so I stuck with 5 stars. The resort... More

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Westchester, New York, United States
1 review
4 of 5 stars Reviewed 19 May 2012

We just returned from a 5 night stay at the Blue Diamond in the Riviera Maya and it is a very tough transition to reality. We stayed in a beautifully appointed "Cenote Deluxe" room overlooking the cenote. From the moment we arrived, we were pampered by every member of the staff that we encountered. Seriously! Every single interaction was a... More

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Charleston, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2012
1
person found this review helpful

We just got back from a 4 day stay at Blue Diamond. I cannot begin to tell you how accommodating the staff was and what a great time we had. I can't name all of the good people working there - the drivers, the servers, the concierges, the managers - all top notch. Darwin, Cesar, Sophie, Sergio all were a... More

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New York City, New York
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 16 May 2012
4
people found this review helpful

This is your swanky, boutique like, small, not loud and crazy resort! My boyfriend, now fiance :) (he proposed there) stayed from May 5th-May 12th. It was hard to leave. The Hotel-is amazing. I felt like I was at a resort in Thailand.The hotel itself couldn't be nicer. Ppl complained about it being long and the walk is long and... More

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Charlotte, NC
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 13 May 2012
6
people found this review helpful

My boyfriend and I recently stayed at Blue Diamond from May 5 through May 10. Upon reading some of the negative reviews, we were skeptical about the choice that we made for our 10th year anniversary. After six days at this wonderful resort, we can honestly say that our fears were completely unfounded! We took USA Transfers for our airport... More

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Melbourne
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 13 May 2012
3
people found this review helpful

We stayed at the Blue Diamond as a group of girls travelling from Australia. I was drawn to Blue Diamond as its new and fresh and didn't want to stay at a party resort with non stop activities. From the moment I arrived at Blue Diamond it exceeded my expectations. We stayed in a Patio Junior Suite which was huge.... More

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Houston, Texas
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 12 May 2012
1
person found this review helpful

First of all, we travel extensively - I am writing this from Hotel Savoy in Moscow at this very moment. I have read quite a few reviews of this hotel and I firmly believe that many of these reviews are overly harsh of the resort. I often find that people express their frustration and honesty in reviews instead of fixing... More

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New York City, New York
1 review
5 of 5 stars Reviewed 11 May 2012

We chose the Blue Diamond primarily because we had stayed here when it was the Mandarin 4 years ago which we loved! We had no idea that our recent 6 night experience (first week in May) would surpass the Mandarin, and the bonus for us was that the weather was great for the entire time. Airport p/u and arrival: On... More

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BlueBayBelleVue, Director de Relaciones con Clientes at Blue Diamond Riviera Maya by BlueBay, responded to this review
25 May 2012

Thank you Michael for your wonderful remarks. I have shared your comments with staff (its suprising how you remember the names!) and they all appreciate hosting you. We look forward to see you back soon. Kind regards BlueDiamond team More

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Additional Information about Blue Diamond Riviera Maya by BlueBay

Carretera Chetumal - Puerto Juarez Km 298, Playa del Carmen 77710, Mexico
Price range (per night):* RM1,021 - 2,085

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Blue Diamond Riviera Maya by BlueBay
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