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All 184 Playa del Carmen hotels »

Secrets Capri Riviera Cancun

4.5 of 5
Carretera Federal 387, Chetumal | Cancun Km. 299, Solidaridad, Playa del Carmen 77710, Mexico
Hotel amenities
Secrets Capri Riviera Cancun
Ranked #40 of 184 hotels in Playa del Carmen
4.5 of 5 stars 2621 Reviews
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2,621 reviews from our community

What travellers say about this hotel
  • Very good(144)
  • Room service(130)
  • Ocean views(92)
  • Breakfast buffet(88)
  • Pool bar(72)
  • Italian restaurant(60)
  • Great time(52)
  • Other resorts(46)
  • Cactus Club(43)
  • Lounge chair(36)
Traveller rating
    1,634
    595
    226
    111
    55
Only show reviews for Family (65) | Couples (1577) | Business (15)
Date Rating
Fort Wayne, Indiana
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 26 May 2012 NEW
1
person found this review helpful

We traveled to Capri for our 8 year anniversary. I am a very loyal AMresorts client. We have stayed at numerous Dreams and Secrets. Capri was average. The service was hit and miss. Check in with the concierge was fast, convenient and a pleasure as usual. We stayed in a second floor beach front junior suite. I was disappointed there... More

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Nuangola, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 26 May 2012 NEW
2
people found this review helpful

We came here with another couple in early May. They called for rain for all 5 days we were there and luckly not one drop! The resort is beautiful and well kept. It is smaller which we all loved, you could get to your room from the pool in just a quick walk. I will not beat a dead horse... More

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Waterloo, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 26 May 2012 NEW
1
person found this review helpful

This place was amazing. My husband and I have stayed alot of places and by far this was our best trip. The place was well kept up all the way down to the restrooms by the pool. They always smile and greet you. Everyone there is happy and acts like they love their job. Laura, the hostess at Desires bar... More

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Fredericton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 24 May 2012 NEW
2
people found this review helpful

We stayed at Secrets Capri May 13th to May 19th for our honeymoon. From the moment we arrived to the very last minute, we were treated like a King and Queen. They greeted us at the door with a fresh facecloth and a cool champagne upon arrival. They took care of our luggage while we were taken to our room.... More

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Ada, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 May 2012 NEW
1
person found this review helpful

My husband & I first visited Secrets Capri over 5 years ago and we can NOT say enough good things about it! We thought we'd branch out and try a different resort a couple years ago but ended right back to Capri this passed March! From the time you get off the shuttle and are handed a cool towel and... More

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Glen Rock, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 May 2012 NEW
1
person found this review helpful

My husband and I were married at Secrets Capri on May 12th. We had a wonderful experience. Martina the wedding coordinator along with Maya her assistant did a great job of making our wedding memorable and perfect! Any question or request we had they worked with us to fulfill. Our ceremony was on the beach at 11 am. It was... More

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Virginia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 22 May 2012 NEW
9
people found this review helpful

My husband and I love Mexico so when we once again had the opportunity to visit... we jumped at the chance. We had never stayed in Playa del Carmen before; although we have stayed near by, so we wanted to try out a newer resort located in this area, Secrets Capri (http://www.secretsresorts.com/capri/). My God this place was stunning! And by... More

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Baltimore, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

My husband & I made our second trip to Secrets Capri during the week of May 5th. Our first trip was during to Swine Flu scare (lol). The resort was empty, but that did not affect the service or attention of the staff (Juan at the pool bar especially). They all made sure we had an amazing experience. The buffet... More

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Washington DC, District of Columbia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 May 2012 NEW
2
people found this review helpful

Secrets Capri Riviera is an amazing resort.. a great place to spend a Annivesary, Honeymoon or Birthday.. The service is impecable, super freindly staff, they speak incredibly good English, but appreciate if you do try to speak some Spanish.. Every corner was super clean, they work very hard to make your stay a memorable one. From the arrival and greeting... More

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Pittsburgh PA
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 20 May 2012 NEW
1
person found this review helpful

We were here may 10-17 for our 8 year anniversary. We went to SC for our honeymoon and a few years later recommended our sister to get married there. This third trip was almost as fantastic as the first two with just a few small ( I'm going to be picky) differences. We booked this time on an apple vacations... More

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Additional Information about Secrets Capri Riviera Cancun

  • Secrets Capri
  • Secrets Mayan Riviera
  • Secrets Cancun
  • Secrets Capri Riviera Maya
  • Secrets Hotel
  • Secret Hotel
  • Secrets Capri Riviera Cancun Hotel
  • Secrets Playa Del Carmen
  • Secrets Capri Riviera
Address: Carretera Federal 387, Chetumal | Cancun Km. 299, Solidaridad, Playa del Carmen 77710, Mexico
Price range (per night):* RM754 - 1,470

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Secrets Capri Riviera Cancun
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