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All 184 Playa del Carmen hotels »

Secrets Capri Riviera Cancun

4.5 of 5
Carretera Federal 387, Chetumal | Cancun Km. 299, Solidaridad, Playa del Carmen 77710, Mexico
Hotel amenities
Secrets Capri Riviera Cancun
Ranked #40 of 184 hotels in Playa del Carmen
4.5 of 5 stars 2621 Reviews
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2,621 reviews from our community

What travellers say about this hotel
  • Very good(144)
  • Room service(130)
  • Ocean views(92)
  • Breakfast buffet(88)
  • Pool bar(72)
  • Italian restaurant(60)
  • Great time(52)
  • Other resorts(46)
  • Cactus Club(43)
  • Lounge chair(36)
Traveller rating
    1,634
    595
    226
    111
    55
Only show reviews for Family (65) | Couples (1577) | Business (15)
Date Rating
Nederland, Texas
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 19 May 2012
4
people found this review helpful

We just got back on May 18th, and I've been to a couple of sandals and to mexico in the past. I have to say there are a couple of things the Capri needs to fix but the staff and the atmosphere of the resort makes you forget about the little things. From the moment we walked in to the... More

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Secane, Pennsylvania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 May 2012
3
people found this review helpful

my wife and i spent our 10 year anniversary at secrets capri i have to say it was the best resort we ever stayed at the service was by far the best oscar and noe couldnt do enough for us the rooms were clean bed was so comfy and the food was outstanding i will be back again thanks secrets... More

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Largo, Florida
1 review
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 17 May 2012
11
people found this review helpful

My Wife and I vacationed at Capri from May5th-May12th for our first anniversary. For our honeymoon last year we had stayed at Dreams Cancun and really enjoyed it, but for this trip we decided to stay on the Riviera Maya. We arrived at the hotel at around 1:00pm after about a 45 minute drive from the airport, we had two... More

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Grand Rapids, MI
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 17 May 2012
5
people found this review helpful

We went with a group of people for a friend's wedding and this was the best vacation ever! The people here- everyone, were so friendly, bending over backwards to make sure you have everything you need, etc. The food was great, the service was over the top! They have a swim up bar that was awesome. The drinks were great... More

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Attleboro, MA United States
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 17 May 2012
5
people found this review helpful

This is the perfect place to celebrate a honeymoon, between the service, food quality (I have IBS and I never got sick, you could tell the food was fresh and that care was taken to maintain a high standard), the restaurants (Ana was a great hoist she remembered us after the first day and always welcomed us by name) ,... More

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See 2 more reviews by Jorge R for Playa del Carmen
Fort Worth, TX
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 17 May 2012
4
people found this review helpful

Stayed from May 10 to May 15 2012 and this was the best vacation I ever have had and I have been to Mexico and Punta Canta along with hotels in Japan and Australia. The staff I cannot say enough about the staff. My new suitcase the airlines tore a wheel it was hanging on so thought I would need... More

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Plainfield, Illinois
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 16 May 2012
4
people found this review helpful

This is not one of the newest sites in Playa, but they've continued to improve it. The only downside was the beach was hit hard by the hurricane late last year. They work on this every day to clean it up. The options for food were great and the resort was not super busy. The spa setup was one of... More

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Huntley, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 May 2012
2
people found this review helpful

The staff if wonderful, especially Miriam (vip services) Roberto (captain Seaside restaurant) Augustin (captain in seaside also) Ana in seaside also is great. Hotel is very nice. Only downside is check-in. We have stayed in Mexico many times and Secrets Capri is our favorite. We will return in Sept. or next spring. The staff at this resort make it there... More

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Mebane, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2012
1
person found this review helpful

We stayed at Secrets Capri for 7 fabulous days. The place was beautifully decorated and clean, clean, clean. They even had a crew that kept the seaweed on the beach raked up during the day. The staff was so helpful and responsive you would have thought they were reading your mind. Everyone spoke English very well so there was never... More

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1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 16 May 2012
8
people found this review helpful

Having stayed at previous all inclusive resorts in the Bahamas (great) and Jamaica (not so much) I had somewhat of an idea of what we were in for. Our previous two were with Sandals with the last being a not so good experience so we decided to change companies this go around. Secrets Capri was in our price range and... More

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Additional Information about Secrets Capri Riviera Cancun

  • Secrets Capri
  • Secrets Mayan Riviera
  • Secrets Cancun
  • Secrets Capri Riviera Maya
  • Secrets Hotel
  • Secret Hotel
  • Secrets Capri Riviera Cancun Hotel
  • Secrets Playa Del Carmen
  • Secrets Capri Riviera
Address: Carretera Federal 387, Chetumal | Cancun Km. 299, Solidaridad, Playa del Carmen 77710, Mexico
Price range (per night):* RM754 - 1,470

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Secrets Capri Riviera Cancun
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